Automotive Technical Support Specialist
hace 4 días
At Tesla, we're pushing the boundaries of what's possible in automotive service. As an Automotive Technical Support Specialist, you'll be a key contributor to our mission to accelerate sustainable energy.
About This RoleWe're seeking highly skilled and communicative individuals who can provide exceptional customer support over the phone or escalate issues to our Shop Foreman/Service Manager as needed.
Your responsibilities will include:
- Assessing technical issues and providing accurate solutions to customers.
- Accurately documenting customer concerns and data into our Dealer Management System.
- Coordinating vehicle details before delivery and confirming customer satisfaction.
You'll work closely with a diverse team of automotive enthusiasts and hobbyists who share our passion for innovative technology and sustainable energy solutions.
What You'll BringTo succeed in this role, you'll need:
- Knowledge of vehicle maintenance and repair methods, including hand and power tools, shop equipment, and automotive testing devices.
- The ability to follow instructions with attention to detail and proficiency in Dealer Management System(s), Outlook, and MS Office.
- A proactive willingness to learn emerging automotive technologies and establish cooperative relationships.
As a member of our team, you'll have opportunities to develop your skills, advance your career, and contribute to a dynamic and forward-thinking organization.
In this role, you can expect a competitive salary range of $55,000 - $75,000 per year, depending on location and experience.
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