IT Service Desk Specialist with Excellent Customer Support
hace 1 mes
At Intugo, we are seeking a highly skilled IT Service Desk Specialist to provide exceptional customer support services. The ideal candidate will have a strong background in IT and excellent communication skills to effectively interact with clients.
Salary: $22,000 MXN monthly
Job Overview:
The Service Desk Agent is responsible for providing L1 and L2 support services, ensuring high customer satisfaction. They investigate issues, troubleshoot technical problems, and resolve relevant issues. Additionally, they analyze problems, record issues addressed, and provide relevant resolutions.
Key Requirements:
- IT Bachelor's degree from a college or university (preferred)
- Two years of experience as an IT Service Desk agent
- Knowledge of Windows 10 and 11, Office365 Portal
- ITIL and TCP/IP protocols knowledge is a plus
- Verbal and written English skills
Benefits:
- Income of $22,000 MXN monthly, before tax
- Law and higher benefits
- Payroll scheme
Additional Information:
The successful candidate will be able to work independently and as part of a team, with excellent time management and problem-solving skills. If you are passionate about providing exceptional customer support and have the required skills, we encourage you to apply.
-
Zapopan, Jalisco, México Oracle A tiempo completoOracle is seeking a Customer Support Specialist to join our global Service Desk team. This role requires remote, non-technical work on North America day shifts (5 days/week) with weekend rotation.Key Responsibilities:Act as the first point of contact for customers and triage their requestsTriage customer requests and engage technical teams and expertsCapture...
-
Senior Technical Support Specialist
hace 2 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob Summary:We are seeking a highly skilled Senior Technical Support Specialist to join our team at Oracle. In this role, you will serve as the first point of contact for technical assistance and provide top-notch support to our customers. Key Responsibilities:* Provide expert-level technical support via phone, web, or chat* Perform remote troubleshooting...
-
Zapopan, Jalisco, México Intugo A tiempo completoJob DescriptionAt Intugo, we are seeking a highly skilled Bilingual Customer Service Representative to join our team. This is a full-time position that requires strong customer service and relationship building skills.About the RoleWe are looking for an individual who can provide exceptional customer service in English and effectively resolve customer...
-
Senior Customer Service Specialist
hace 4 semanas
Zapopan, Jalisco, México Elanco A tiempo completoAbout ElancoAs a global leader in animal health, we strive to deliver innovative products and services to prevent and treat disease in farm animals and pets. Our vision is to 'Food and Companionship Enriching Life' and our approach to sustainability - the Elanco Healthy Purpose - aims to advance the health of animals, people, the planet and our...
-
Customer Service Specialist
hace 2 meses
Zapopan, Jalisco, México Procesadora De Jalisco A tiempo completoOverviewProcesadora De Jalisco seeks a highly skilled Customer Service Specialist to join our team. In this role, you will be responsible for providing exceptional support to clients, managing orders, and ensuring timely product shipments.Key ResponsibilitiesPrepare quotes requested by clientsProvide customer supportManage orders from start to...
-
Zapopan, Jalisco, México Intugo A tiempo completoJob Summary:We are seeking a highly motivated Customer Service Agent to join our team at Intugo. The successful candidate will have excellent communication skills, a strong work ethic, and a passion for delivering exceptional customer service.About the Role:This is a full-time position that requires the ability to work in a fast-paced environment and handle...
-
Global Customer Service Support Specialist
hace 2 semanas
Zapopan, Jalisco, México Tti, Inc. A tiempo completoAbout the RoleAs a key member of our Mexico branch team, you will be responsible for providing exceptional customer service and support to our sales force. Your primary focus will be on assisting with customer inquiries, coordinating special requests, and resolving issues in a timely and professional manner.Key Responsibilities:Ensure accuracy and on-time...
-
Customer Service Sales Specialist
hace 2 semanas
Zapopan, Jalisco, México Fedex Express Lac A tiempo completoFedEx Express Latin America and Caribbean Division is seeking a highly skilled Customer Service Sales Specialist to join our team. The ideal candidate will be responsible for providing exceptional customer service, while driving sales growth and optimizing branch profitability.**Job Summary:**The Customer Service Sales Specialist will be the face of FedEx...
-
Technical Support Specialist
hace 1 mes
Zapopan, Jalisco, México Oracle A tiempo completoJob OverviewWe are seeking a skilled Technical Support Specialist to join our team at Oracle. In this role, you will be responsible for providing exceptional technical support to our clients, ensuring their issues are resolved efficiently and effectively.Estimated Salary: $65,000 - $85,000 per yearKey Responsibilities:• Diagnose and troubleshoot complex...
-
Technical Support Specialist for Oracle
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoJob Title: Technical Support Specialist for OracleAbout the Role:We are seeking an experienced IT support professional to join our team as a Technical Support Specialist. In this role, you will be the primary point of contact for Spanish-speaking clients seeking technical assistance and support.Key Responsibilities:Provide exceptional customer service to...
-
Customer Service Collector Specialist
hace 1 mes
Zapopan, Jalisco, México Intugo A tiempo completoAt Intugo, we are seeking a Customer Service Collector Specialist to join our team. In this role, you will be responsible for ensuring all complaints are acknowledged in a timely manner and maximizing customer satisfaction.Main Responsibilities:Provide exceptional customer supportInput all complaint information into the complaint systemDocument collector pro...
-
Technical Support Specialist
hace 1 mes
Zapopan, Jalisco, México Hcltech A tiempo completoJob OverviewWe are seeking a highly skilled Technical Support Specialist to join our team in Zapopan, Jalisco, México. As a key member of our IT department, you will play a critical role in providing exceptional technical support to our clients.
-
Customer Service Resolution Specialist
hace 1 mes
Zapopan, Jalisco, México Intugo A tiempo completoJob OverviewThis role is responsible for resolving customer complaints in a timely and professional manner. As a Customer Service Resolution Specialist, you will be working closely with customers to understand their concerns and provide solutions that meet their needs.
-
Customer Service Representative with Excellent Benefits
hace 3 semanas
Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completoAre you looking for a customer-facing role in a top company in Guadalajara? We have an exciting opportunity for a Call Center Agent to join our team at Tata Consultancy Services (TCS).Company OverviewWe are a leading IT services company that values its employees and provides a supportive work environment. As a Call Center Agent, you will be the first point...
-
Senior Customer Service Specialist
hace 2 horas
Zapopan, Jalisco, México Arrow Electronics, Inc. A tiempo completoJob Summary">We are seeking a skilled Customer Support Associate to join our team at Arrow Electronics, Inc. in Guadalajara, Mexico.About the Role">This is a full-time position requiring excellent communication skills, both written and verbal, as you will be interacting directly with customers to provide expert internal and external customer service.You will...
-
Intake Support Specialist
hace 3 semanas
Zapopan, Jalisco, México Intugo A tiempo completoJob SummaryIntugo is seeking a skilled Intake Support Specialist to provide high-quality telephonic support to potential new law firm/attorney customers through a legal intake process. The ideal candidate will have excellent written and verbal communication skills, customer service orientation, and basic PC knowledge.ResponsibilitiesReceive intakes for legal...
-
Technical Support Specialist for IT Infrastructure
hace 2 meses
Zapopan, Jalisco, México Synopsys A tiempo completo**About Synopsys**We are a leading technology company providing innovative solutions to the electronics design and manufacturing industries. Our team is responsible for delivering exceptional customer service to our employees across the Americas.**Job Summary**We seek a talented Technical Support Specialist to join our dynamic IT team, supporting Synopsys's...
-
Customer Service Specialist
hace 2 meses
Zapopan, Jalisco, México Clever Ideas A tiempo completoClever Ideas is seeking a highly motivated Customer Service Specialist to join our team in an in-person role. This exciting opportunity allows you to leverage your exceptional communication skills and drive sales growth for an American company.About the RoleAs a key member of our call center team, you will be responsible for taking calls to execute sales of...
-
Customer Service Ambassador
hace 3 semanas
Zapopan, Jalisco, México Kemin A tiempo completoCustomer Service RepresentativeWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Kemin. The ideal candidate will possess excellent communication skills, be able to multitask, and have a strong analytical mindset.Key Responsibilities:Provide exceptional customer service through daily communication with...
-
Technical Support Specialist
hace 4 semanas
Zapopan, Jalisco, México Oracle A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Support Specialist to join our team in Guadalajara, Mexico. As a key member of our support team, you will be responsible for providing exceptional technical assistance to employees over the phone, web, or chat.ResponsibilitiesServe as the first point of contact for employees seeking technical...