Empleos actuales relacionados con Customer Success Advocate - Veracruz, Veracruz-Llave - Outreach
-
Customer Success Director
hace 2 semanas
Veracruz, Veracruz-Llave, México Salesforce, Inc. A tiempo completoCustomer Success DirectorAt Salesforce, we're looking for a Customer Success Director to lead our team of Customer Success Managers. This role is responsible for ensuring that our customers receive a premium Signature experience, which includes efficient allocation of resources and alignment with the right teams.The ideal candidate will have a successful...
-
Senior Manager, Customer Success Director
hace 3 semanas
Veracruz, Veracruz-Llave, México Salesforce, Inc. A tiempo completoSenior Manager, Customer Success ManagerAt Salesforce, we're on a mission to empower our customers to succeed. As a Senior Manager, Customer Success Manager, you'll play a critical role in leading our customer success teams to deliver exceptional experiences for our customers.Key Responsibilities:Lead and develop a dedicated team of Customer Success...
-
Senior Customer Marketing Manager
hace 3 semanas
Veracruz, Veracruz-Llave, México Zendesk, Inc. A tiempo completoCustomer Marketing ManagerZendesk is seeking a skilled customer marketer to join our team. As a Customer Marketing Manager, you will be responsible for building and maintaining strong relationships with customers and cross-functional teams to find, tell, and promote inspiring customer stories.Key Responsibilities:Work cross-functionally to source and secure...
-
Sales Representative, Customer Acquisition Specialist
hace 2 semanas
Veracruz, Veracruz-Llave, México Minacs A tiempo completoMXN 600,000 - 800,000 Job Description Imagine being part of a company that cares about your professional growth, success, and community. Job Title: Sales Representative, Customer Acquisition We are seeking a Sales Representative responsible for Customer Acquisition to contribute to our team's success. We are Concentrix. We provide outsourced inside sales,...
-
Customer Marketing Manager
hace 2 semanas
Veracruz, Veracruz-Llave, México Zendesk, Inc. A tiempo completoCustomer Marketing Manager - Global EventsWe're seeking a skilled Customer Marketing Manager to join our team at Zendesk, Inc. in Mexico City. As a key member of our customer marketing team, you will be responsible for developing and executing customer-led sessions at global events, partnering with our sales and success leaders to identify and source...
-
Senior UX Researcher
hace 3 semanas
Veracruz, Veracruz-Llave, México Zillow A tiempo completoAbout the TeamThe Experience Research team is a multidisciplinary group of researchers, analysts, and designers who work together to create innovative and user-centered experiences for Zillow customers. We are part of the Zillow Research & Insights (ZRI) team, which includes Customer and Partner Insights Strategists, UX Researchers, Behavioral Scientists,...
-
Senior Full Stack Software Development Engineer
hace 3 semanas
Veracruz, Veracruz-Llave, México Apartment Association Of Orange County A tiempo completoAbout the TeamZillow is a leading real estate company that has been a household name since 2006. With over 10.5 billion visits in 2022, we are the most visited real estate website in the United States. Our team is dedicated to simplifying and automating the buying, selling, and renting experience for our customers. We believe in the power of creativity,...
-
Merchant Experience Liaison
hace 2 semanas
Veracruz, Veracruz-Llave, México Doordash Mexico A tiempo completoWe are seeking a skilled Merchant Experience Liaison to partner with our high-value merchants and provide exceptional support to help them succeed on the DoorDash platform.About the RoleThis is a unique opportunity to join our Customer Experience and Support Ops team and make a meaningful impact on our merchants' success. As a Merchant Experience Liaison,...
-
Territory Operations Leader
hace 2 semanas
Veracruz, Veracruz-Llave, México Uber A tiempo completoJob DescriptionWe are seeking a seasoned professional to lead our territory operations and drive strategic growth. The ideal candidate will have a strong analytical mindset, excellent stakeholder management skills, and the ability to work with ambiguity.Key Responsibilities:Develop and execute customized strategies to drive territory growth and success.Lead...
-
Senior Adoption Specialist
hace 3 semanas
Veracruz, Veracruz-Llave, México 6Sense A tiempo completoUnlock Customer Potential as a Sr. Adoption ConsultantWe're seeking a talented and experienced Sr. Adoption Consultant to join our team at 6Sense. As a key member of our customer success team, you will play a critical role in helping our clients achieve their strategic objectives through the effective adoption of our innovative account-based sales and...
-
Senior Security Business Consultant
hace 3 semanas
Veracruz, Veracruz-Llave, México Servicenow A tiempo completoUnlock Customer Success with ServiceNowAt ServiceNow, we're on a mission to make the world work for everyone. As a Customer Outcomes Senior Technical Consultant, you'll play a critical role in helping our customers achieve their goals through innovative ServiceNow solutions.Key Responsibilities:Design and deliver ServiceNow solutions that drive customer...
-
Territory Operations Manager
hace 3 semanas
Veracruz, Veracruz-Llave, México Uber A tiempo completoJob Title: Territory StrategyWe are seeking a seasoned professional to lead our territory operations, driving growth and success through strategic planning and execution.Key Responsibilities:Develop and implement territory-level strategies to drive business growth and profitability.Lead a team responsible for understanding territory needs and...
-
Merchant Experience Liaison
hace 3 semanas
Veracruz, Veracruz-Llave, México Doordash A tiempo completoAbout the RoleWe are seeking a highly skilled Merchant Experience Partner to join our Customer Experience team. As a key member of our operations team, you will play a critical role in ensuring the success of our merchants by providing exceptional support and service.Key ResponsibilitiesCollaborate with merchants to resolve complex issues and provide...
-
Senior Solution Consultant
hace 3 semanas
Veracruz, Veracruz-Llave, México Salesforce, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Solution Consultant to lead our enterprise customer engagements. As a trusted advisor, you will partner with key stakeholders to achieve the vision and deliver customer ROI.Key ResponsibilitiesLead one or more workstreams in enterprise customer engagementsPartner with key stakeholders to achieve the vision...
-
Senior Solution Consultant
hace 3 semanas
Veracruz, Veracruz-Llave, México Salesforce, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Solution Consultant to lead our enterprise customer engagements and drive business value for our clients. As a key member of our team, you will partner with stakeholders to achieve vision and deliver customer ROI.Key ResponsibilitiesLead one or more workstreams in enterprise customer engagementsPartner...
-
Sales Director
hace 3 semanas
Veracruz, Veracruz-Llave, México Digital Turbine A tiempo completoAbout the Role:Digital Turbine is seeking a highly skilled Sales Director to join our Performance Sales Team in Mexico. This is an exciting opportunity to drive new revenue growth and expand our presence in the region.Key Responsibilities:Build and maintain relationships with key stakeholders in the mobile app ecosystem.Develop and execute sales strategies...
-
Sales Director
hace 2 meses
Veracruz, Veracruz-Llave, México Samsara A tiempo completoAbout the RoleSamsara is seeking a seasoned sales leader to drive growth and success in our Mid Market MX organization. As a key member of our sales team, you will be responsible for leading and developing a high-performing team of sales managers and account executives.Key ResponsibilitiesCoach and develop a team of 6-8 sales managers on sales strategy,...
-
Product Strategist
hace 2 semanas
Veracruz, Veracruz-Llave, México Publicis Sapient A tiempo completoProduct ManagerAs a Product Manager at Publicis Sapient, you will be responsible for partnering with clients, strategists, experience leads, and architects to frame business goals and value pools. Your goal will be to shape product propositions that provide transformative business outcomes and customer experience.Key Responsibilities:Develop product vision,...
-
Business Solutions Manager and Service Specialist
hace 2 semanas
Veracruz, Veracruz-Llave, México REVOLUTION A tiempo completoBusiness Solutions Manager and Service SpecialistAs a key member of the REVOLUTION team, you will play a crucial role in driving business growth and customer satisfaction in the automotive industry. Your primary responsibility will be to oversee the operations of Dealer service centers, ensuring that they meet the brand's service model and provide...
-
Senior Security Business Solutions Expert
hace 2 semanas
Veracruz, Veracruz-Llave, México Servicenow A tiempo completoAt ServiceNow, we're driven by a passion for innovation and a commitment to making the world work for everyone. Our team of change makers is united by a restless curiosity and a drive for ingenuity. We believe that the best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big...
Customer Success Advocate
hace 2 meses
About the Team
At Outreach, our mission is to empower businesses to achieve success through effective customer engagement. Our Customer Success team plays a vital role in ensuring our customers realize value from our platform, leading to long-term retention and growth.
The Role
We are seeking a highly skilled Customer Success Consultant to join our team. As a key member of our Customer Success team, you will be responsible for providing proactive outbound engagements to our customers, driving product adoption and success. This role involves conducting one-to-many sessions, such as webinars and user groups, to educate and support our customers in achieving their goals.
Key Responsibilities
- Develop and deliver engaging one-to-many workshops, webinars, and user groups to promote customer adoption and usage of the Outreach platform.
- Monitor customer health and identify potential risks of churn or contraction, working closely with internal stakeholders to mitigate these risks.
- Partner with Account Executives, Renewals, and Customer Development Strategists to ensure seamless customer experiences and drive long-term retention.
- Collaborate with Technical Support to ensure customer questions and needs are met, promoting self-service options and driving customer autonomy.
- Perform other duties as assigned to support the success of our customers.
Requirements
- Bachelor's degree in a related field or equivalent work experience.
- At least 3 years of professional experience in a customer-facing role, with a minimum of 3 years in a customer success role.
- Demonstrated knowledge and understanding of customer health, value, and retention metrics.
- Strong problem-solving skills, effective communication skills, and strong presentation skills.
- Previous experience working in a SaaS environment and sales development role are preferred.
- Fluency in English is required.
