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Customer Service Supervisor, Contact Center Professional
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As a global leader in the travel and hospitality industry, our mission is to provide exceptional experiences for millions of travelers worldwide. Our membership travel and vacation exchange brands, including RCI, 7Across, and Travel + Leisure GO, are shaping the future of the industry by creating new possibilities for travelers every day.
Estimated Salary$60,000 - $80,000 per year
About the RoleWe are seeking an experienced Customer Service Supervisor to lead our Contact Center team. As a key member of our operations team, you will be responsible for ensuring that all customer interactions are handled professionally and efficiently.
Key Responsibilities:- Supervise a team of customer service representatives to ensure high-quality service delivery
- Develop and implement training programs to improve customer service skills
- Monitor and analyze customer feedback to identify areas for improvement
Our Contact Center team is dedicated to providing exceptional service to our customers. We believe in delivering excellence and taking time to have fun, celebrate together, and support one another. If you are passionate about delivering world-class customer service, we want to hear from you.
What We OfferWe offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development. Our inclusive environment is where memories start with you, and we welcome applications from diverse candidates who share our values and passion for delivering exceptional customer experiences.
