Customer Service Operations Manager
hace 1 mes
We are a global team united by our purpose: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.
Satisfy customers and drive business success as a key member of our Reckitt Customer Service team. As a Customer Service Operations Manager, you will be the welcoming voice and helping hand that ensures our customers' satisfaction with every product and service.
Your Responsibilities:
- Efficiently handle order processing, from entry into our ERP system to coordination with shipping and inventory management.
- Be the go-to authority for handling customer inquiries, ensuring timely and effective resolution of any issues.
- Prepare accurate monthly reports on inventory and sales, contributing to our strategic insights.
- Collaborate with various teams to support and meet client needs, fostering robust business relations.
- Commit to enhancing business processes, leveraging your skills to improve our service delivery continuously.
About You:
- Proven background in customer service with a strong emphasis on exceptional service standards.
- Highly detail-oriented with the ability to manage and prioritise a diverse workload under tight deadlines.
- Comfortable working with people at all levels and eager to own responsibilities and drive improvements.
- Familiar with Supply Chain concepts and the pivotal nature of the Customer Service Representative role.
- Proficient with SAP and Excel, using these tools to deliver accurate data analysis and business insights.
What We Offer:
- A competitive salary estimated around $60,000 - $80,000 per year.
- An inclusive work environment that supports diversity and promotes equal opportunities.
- A range of benefits including parental leave, mental health support, and life insurance.
- Opportunities for career growth and professional development.
Join us in our mission to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Apply today to become an integral part of our team
-
Senior Customer Service Operations Manager
hace 4 semanas
Xico, México Citi A tiempo completoCiti is a leading global bank with operations in over 160 countries. As a Senior Customer Service Operations Manager, you will be responsible for managing a team of customer service representatives to provide exceptional service to external clients.**Job Description:**The role involves overseeing the daily activities of the team, ensuring that they are...
-
Senior Customer Service Operations Manager
hace 3 semanas
Xico, México Citi A tiempo completoAt Citi, we are seeking a highly skilled Senior Customer Service Operations Manager to join our team.The estimated salary for this position is $65,000 - $85,000 per year, depending on location and experience.Job Description:We are looking for a talented individual to oversee the daily workflow of our Customer Service team. As a Senior Customer Service...
-
Customer Service Operations Manager
hace 1 mes
Xico, México Richemont A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at Richemont. In this role, you will be responsible for overseeing the customer service operations and ensuring that they meet the highest standards of quality, efficiency, and effectiveness.Key ResponsibilitiesManage customer service teams to...
-
Customer Service Operations Manager
hace 1 mes
Xico, México Marken A tiempo completoJob Summary:We are seeking a highly skilled Customer Service Operations Manager to oversee daily customer services operations and ensure timely delivery of shipments.Main Responsibilities:Oversee daily customer services operations, monitoring level of service provided and ensuring timely delivery of shipments.Monitor all inbound and outbound shipments,...
-
Operations Manager
hace 3 semanas
Xico, México Richemont A tiempo completo**About Richemont**Richemont is a leading luxury goods company with a rich history of craftsmanship, innovation, and style. Our Maisons are renowned for their exceptional quality and attention to detail, and we strive to preserve their heritage while driving continuous creativity and growth.**Job Title:** Operations Manager - Customer Service and RepairWe...
-
Senior Customer Service Operations Manager
hace 2 semanas
Xico, México Citi A tiempo completoThe Senior Customer Service Operations Manager plays a pivotal role in driving process improvement and excellence within the Customer Service Function at Citi. This intermediate position is responsible for resolving complex problems and performing in-depth evaluations of processes, procedures, and standards to optimize service delivery.**Key...
-
Service Operations Manager
hace 3 semanas
Xico, México Kone A tiempo completo**About the Job:**We are seeking a highly skilled Service Operations Manager to join our team at KONE. In this role, you will be responsible for overseeing the delivery of service operations in accordance with service contract requirements, time limits, KONE quality standards, and local regulations.**Key Responsibilities:**Accountable for customer...
-
Client Service Operations Manager
hace 2 semanas
Xico, México Percepta International A tiempo completoPercepta International Job Opportunity About PerceptaWe strive to deliver exceptional customer service across our supported markets at Percepta International.Job SummaryThe Client Service Operations Manager will be responsible for overseeing client Customer service teams and providing support for operational initiatives. This includes identifying process...
-
Customer Service Manager Position
hace 2 meses
Xico, México Reach International Consulting A tiempo completoWe are seeking a seasoned Customer Service Manager to oversee our customer care team in Mexico, with a focus on call center operations.Key Responsibilities:- Attracting top talent to the customer service team.- Conducting in-depth interviews with prospects.- Managing onboarding, training, and performance evaluation activities.- Developing and implementing...
-
Senior Customer Service Operations Manager
hace 3 semanas
Xico, México Siteminder A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Customer Service Operations Manager to join our team at SiteMinder. As a key member of our Global Customer Support team, you will be responsible for leading and developing a high-performing team of support consultants who deliver exceptional customer service.Your primary focus will be on building a strong...
-
Customer Service Operations Specialist
hace 1 mes
Xico, México Optiworks, Inc. A tiempo completoAbout the RoleThis exciting position offers a unique opportunity to join our team as a Customer Service Operations Specialist. In this role, you will be responsible for managing customer orders, generating invoices, and collaborating with various departments to ensure seamless operations.ResponsibilitiesManage customer orders from receipt to delivery,...
-
Operations Manager
hace 2 semanas
Xico, México Uber Freight A tiempo completoAbout the RoleOverview: As an Operations Manager at Uber Freight, you will be responsible for managing daily execution for Intra Mexico operations, meeting or exceeding Uber Freight and customer targeted financial objectives, and ensuring consistent and professional communications with customers and carriers.Key Responsibilities:Manage daily execution for...
-
Financial Service Operations Manager
hace 3 semanas
Xico, México Humaniq Headhunters A tiempo completoAt Humaniq Headhunters, we are seeking a highly skilled Financial Service Operations Manager to join our team. In this role, you will be responsible for providing financial data, reports, and KPIs to enable the Head of Service to steer the technical customer service department.Main Responsibilities:Responsible for monthly financial service reporting and KPI...
-
Customer Service Operations Coordinator
hace 1 mes
Xico, México Carrier A tiempo completo**Job Overview:**We are seeking a highly skilled Customer Service Operations Coordinator to join our team in Mexico City. In this role, you will be responsible for providing exceptional customer service and support to internal and external clients.Key Responsibilities:Monitor sales orders, inventory, and generate reports to ensure efficient...
-
Customer Service Resolution Manager
hace 1 mes
Xico, México Marriott Vacations Worldwide A tiempo completoJob Title: Customer Service Resolution ManagerLocation: Global OpportunitiesWe are seeking a skilled Customer Service Resolution Manager to join our team at Marriott Vacations Worldwide. As a key member of our customer service department, you will be responsible for addressing member problems through investigation and tracking of individual incidents.About...
-
Customer Service Operations Specialist
hace 5 días
Xico, México Ge Gas Power A tiempo completo**Job Description Summary**: As a Customer Service Operations Specialist at Ge Gas Power, you will play a crucial role in facilitating transactions, producing, assembling and delivering replacement/repair parts and equipment as part of a Services agreement or order.This position involves processing transactions, managing processes, material management, site...
-
Senior Customer Service Manager
hace 1 mes
Xico, México Citi A tiempo completoAbout the RoleCiti seeks a highly skilled and experienced Senior Customer Service Manager to join our team. This is an excellent opportunity for someone who wants to take their career to the next level and lead a team of customer service professionals.Job SummaryThe successful candidate will be responsible for leading a team of 15-25 customer service...
-
Dynamic Customer Experience Manager
hace 1 mes
Xico, México Regus A tiempo completo**About Us**IWG, a leading provider of workspaces, is revolutionizing the way people and businesses work. With over 120 countries across the globe, we offer our customers flexibility and convenience.We are currently seeking a skilled Dynamic Customer Experience Manager to join our team in Mexico City. In this role, you will be responsible for providing...
-
Customer Service Operations Lead
hace 1 semana
Xico, México Opentable A tiempo completoWelcome to a dynamic and fast-paced Customer Service environment at OpenTable, where your leadership skills will shine. As a seasoned professional in call center supervision, you have the unique opportunity to join our team of innovators who champion restaurants, bars, and other venues worldwide.We're seeking a highly skilled leader to build, develop, and...
-
Customer Service Operations Specialist
hace 1 mes
Xico, México Nasdaq, Inc. A tiempo completoOverview">Nasdaq, Inc. is a global leader in financial information and technology services. As a Customer Service Operations Specialist, you will play a critical role in delivering exceptional customer experiences to our clients.Salary">The estimated annual salary for this position is $80,000-$110,000, depending on location and experience.About the Job">This...