Customer Service Manager Position

About the RoleAs a Customer Service Manager at AIG, you will be responsible for leading the Claims Contact Center (CC) team in Mexico, overseeing the efficient and timely response to inquiries regarding the claims process. You will manage a team of Claims Contact Center representatives who serve as the initial point of contact for customers reporting First...

The Senior Customer Service Manager role at Citi is a key position responsible for leading a team in delivering exceptional customer service and support to external clients.**Key Responsibilities:**• Manage a team of customer service representatives to ensure seamless delivery of customer service support.• Evaluate team performance, make recommendations...

**Customer Service Manager Role**At Case Consultores, we are seeking a skilled Customer Service Manager to lead our customer service operations in Mexico and North Latin America. This position requires a strong analytical mindset, excellent communication skills, and the ability to drive results.**Key Responsibilities:**• Contribute customer service...

Job Summary:We are seeking a highly skilled Customer Service Operations Manager to oversee daily customer services operations and ensure timely delivery of shipments.Main Responsibilities:Oversee daily customer services operations, monitoring level of service provided and ensuring timely delivery of shipments.Monitor all inbound and outbound shipments,...

We are seeking a highly skilled Customer Service Operations Manager to join our team at Citi. This is a full-time position that offers an estimated salary of $85,000 per year, based on industry standards and the level of experience required for this role.About the Role:The Customer Service Operations Manager will be responsible for assisting with the...

Job Title: Customer Service Resolution ManagerLocation: Global OpportunitiesWe are seeking a skilled Customer Service Resolution Manager to join our team at Marriott Vacations Worldwide. As a key member of our customer service department, you will be responsible for addressing member problems through investigation and tracking of individual incidents.About...

**About the Role**We are seeking a skilled Customer Service Manager to lead our center's operations and ensure a seamless experience for our members.As a key member of our team, you will be responsible for managing the day-to-day activities of the center, including customer service, sales support, and team management.**Key Responsibilities**• Manage...

Reckitt Customer Service Operations ManagerWe are a global team united by our purpose: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.Satisfy customers and drive business success as a key member of our Reckitt Customer Service team. As a Customer Service Operations Manager, you will be the welcoming voice and helping...

About the RoleCiti seeks a highly skilled and experienced Senior Customer Service Manager to join our team. This is an excellent opportunity for someone who wants to take their career to the next level and lead a team of customer service professionals.Job SummaryThe successful candidate will be responsible for leading a team of 15-25 customer service...

Job Summary:Universal Language Service, Inc. seeks an experienced Contact Center Operations Manager to oversee daily contact center operations and remote 24/7 interpreter services. The ideal candidate will ensure customer service KPI goals are met through employee retention and workforce management best practices.Key Responsibilities:Manage day-to-day...

**About the Opportunity:**Avantstor is seeking a skilled Customer Service Representative to work onsite in Mexico City. This intermediate-level position requires answering routine customer inquiries and issues, escalating complex complaints to senior representatives, and ensuring excellent communication with internal and external customers.The working hours...

About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Manager to join our team at Richemont. In this role, you will be responsible for overseeing the customer service operations and ensuring that they meet the highest standards of quality, efficiency, and effectiveness.Key ResponsibilitiesManage customer service teams to...

The Citi Client Support Specialist is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Key Responsibilities**:Act as a single point of contact for...

The Service Delivery Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team.**Key Responsibilities:**Serve as the primary point of contact for internal partners and external clients, interacting with key teams to identify and resolve issues. Ensure timely and...

Job SummaryWe are seeking a highly skilled Port Operations Senior Manager to join our team at American President Lines. This is a strategic leadership position that requires expertise in port operations, logistics, and customer service.Key ResponsibilitiesSupport the General Manager in marketing activities, preparing presentations, and arranging public...

We are ACSI Call Center, a leading provider of customer service solutions in the Tijuana Area and expanding to México City.As a professional, you will be responsible for answering questions, handling complaints, and providing support to clients in a timely and efficient manner.Key Responsibilities:Prioritize client needs and preferences when arranging...

About the RoleWe are seeking a highly skilled Service Delivery Manager to lead our Customer Service team in Mexico - Interlomas. This is an excellent opportunity for a seasoned professional to drive service excellence and contribute to the success of our business.

We are seeking an exceptional Career-Driven Customer Support Specialist to deliver top-notch customer experiences. This role is ideal for individuals who excel in identifying customer needs and providing tailored support while using our services.Key Responsibilities:Assess and address customer inquiries, issues, or concerns in a timely manner.Analyze and...

The Customer Service Analyst 2 role at Citi involves providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this position is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:**Act as a single point of contact for internal partners and...

The Customer Service Specialist at Citi is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:** Serve as a single point of...