Help Desk Associate

hace 5 días


Guadalajara, Jalisco, México Ntt Data A tiempo completo

**Job Summary**

We are seeking a skilled Help Desk Associate to join our team at NTT DATA Services. As a Help Desk Associate, you will be responsible for providing technical support to our clients, troubleshooting and resolving Level 1 problems with computer hardware, software, and peripherals.

**Key Responsibilities**

• Diagnose and troubleshoot technical issues with computer systems and peripherals

• Respond to user requests and provide technical support via phone, email, or other communication channels

• Initiate service orders (tickets) for user requests and assist users in providing necessary information

• Maintain accurate records of user information and technical support interactions

• Collaborate with internal teams to ensure timely resolution of technical issues

• Participate in ongoing training and professional development to stay up-to-date on the latest technical skills and industry trends

**About NTT DATA Services**

NTT DATA Services is an equal opportunity employer and values diversity and inclusion in the workplace. We are committed to creating a work environment that is free from discrimination and harassment, and where all employees feel valued and respected.


  • Help Desk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México Ntt Data A tiempo completo

    **Job Summary**We are seeking a skilled Help Desk Associate to join our team at NTT DATA Services. As a Help Desk Associate, you will be responsible for providing technical support to our clients.**Key Responsibilities**Diagnose and troubleshoot Level 1 problems with personal computer hardware, software, and peripherals.Respond to user requests regarding...


  • Guadalajara, Jalisco, México Tlnt &Amp; Spin Hire A tiempo completo

    **About Tlnt &Amp; Spin Hire**We are a global Managed Services Provider that empowers businesses to thrive in the digital age. Our diverse team is spread across various geographies, and we're looking for a seasoned expert to join our team as an IT Service Desk Manager.**Job Summary**As an IT Service Desk Manager, you will oversee and manage our Help Desk...


  • Guadalajara, Jalisco, México Relay Human Cloud A tiempo completo

    {"Job Title": "Help Desk Manager Bilingüe", "Job Overview": "Relay Human Cloud is seeking a highly qualified Help Desk Manager to support our third-party customers. The successful candidate will lead the team in completing and documenting support cases, maintaining Key Performance Indicators, and implementing best practices.", "Responsibilities": "- Manage...

  • Help Desk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México Hashmap A tiempo completo

    Job SummaryWe are seeking a skilled Help Desk Associate to join our team at Hashmap. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesDiagnose and troubleshoot Level 1 technical issues with computer hardware, software, and...


  • Guadalajara, Jalisco, México Relay Human Cloud A tiempo completo

    {"Job Title": "Help Desk Manager Bilingüe", "Job Overview": "Relay Human Cloud is seeking a highly qualified Help Desk Manager to support our third-party customers. The successful candidate will lead the team in completing and documenting support cases, maintaining Key Performance Indicators, and implementing best practices.", "Responsibilities": "- Manage...


  • Guadalajara, Jalisco, México Tlnt & Spin Hire A tiempo completo

    About Tlnt & Spin HireTlnt & Spin Hire is a Microsoft-centric Managed Services Provider that propels businesses into the digital age, with a global clientele and a diverse team distributed across various geographies. We are on the lookout for a thoughtful expert who wants to put people first, act with conviction, and build for the better to join our team as...


  • Guadalajara, Jalisco, México Benchmark A tiempo completo

    Benchmark is seeking a highly skilled Technical Support Lead to join our team.About the Role:We are looking for a seasoned IT professional to lead our help desk team and provide technical support to our employees. As a Technical Support Lead, you will be responsible for resolving complex technical issues, developing and implementing training programs, and...

  • Front Desk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional guest service and ensuring a smooth and memorable experience for our guests.Key ResponsibilitiesProcess guest arrivals and departures, including...

  • Front Desk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest arrivals and departures in a timely and...

  • Front Desk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Process guest arrivals and departures in a timely and...

  • Front Desk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, processing transactions, and maintaining the overall efficiency of the front desk operation.Key...

  • Front Desk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional guest service and ensuring a smooth and memorable experience for our guests.Key Responsibilities:Process guest arrivals and departures, including...

  • Front Desk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México Marriott International, Inc A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented Front Desk Associate to join our team at Marriott International, Inc. As a Front Desk Associate, you will be responsible for providing exceptional guest service and ensuring a smooth and memorable experience for our guests.Key Responsibilities:Process guest arrivals and departures, including...

  • Help Desk Engineer

    hace 2 semanas


    Guadalajara, Jalisco, México Quid - Innteci A tiempo completo

    **Job Summary**We are seeking a highly skilled and experienced Help Desk Engineer to join our team at Quid - Innteci. As a Help Desk Engineer, you will be responsible for providing critical assistance to end users on a variety of desktop issues and maintenance.**Key Responsibilities**Providing technical support and troubleshooting for desktop issues and...

  • Helpdesk Associate

    hace 2 semanas


    Guadalajara, Jalisco, México NTT DATA A tiempo completo

    Job SummaryNTT DATA Services is seeking a highly skilled and experienced Helpdesk Associate to join our Provider Clinical Service Desk team. As a Helpdesk Associate, you will be responsible for providing exceptional customer service to our healthcare clients, resolving technical issues, and ensuring seamless support for our clinical applications.Key...


  • Guadalajara, Jalisco, México Tlnt &Amp; Spin Hire A tiempo completo

    {"title": "IT Service Desk Manager", "description": "A Microsoft-centric Managed Services Provider is seeking a skilled IT Service Desk Manager to oversee and manage their Help Desk operations (L1, L2) while transitioning the organization to a live support model. The ideal candidate will be responsible for implementing ITIL practices, focusing on incident...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are seeking a skilled Helpdesk Senior Associate to provide technical support for our clients in Guadalajara, Mexico.NTT DATA, Inc. is looking for a dedicated individual to fill the role of Help Desk Senior Associate - Full Time - in our Guadalajara office.**Key Responsibilities:**Provide general L1 support for hardware and MS Office packagesAnswer...

  • Help Desk Coordinator 2

    hace 2 semanas


    Guadalajara, Jalisco, México Sanmina A tiempo completo

    Job SummarySanmina is seeking a highly skilled Help Desk Coordinator 2 to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesDeliver technical customer support through various channels, including phone, chat, and...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    Job SummaryWe are seeking a skilled Helpdesk Senior Associate - Healthcare Clinical Service Desk to join our team at Hashmap. This role will be part of our Provider Clinical Service Desk, handling inbound customer calls and providing technical support to our healthcare clients.Key ResponsibilitiesProvide timely and effective resolution of technical issues...


  • Guadalajara, Jalisco, México Sanmina A tiempo completo

    Job SummaryWe are seeking a highly skilled Help Desk Coordinator 2 to join our team at Sanmina. As a key member of our support team, you will be responsible for delivering exceptional technical customer support to our clients.Key ResponsibilitiesProvide technical support to clients via phone, chat, and email in both English and Spanish.Analyze client issues...