Telesales Performance Coach

hace 4 semanas


Xico, México Citi A tiempo completo
Job Description

The Telesales Performance Coach is a key role within our organization, responsible for driving sales team performance to achieve set targets.

Responsibilities:
  1. Develop and implement sales strategies to boost team productivity and efficiency.
  2. Coach and mentor direct sales staff to improve their sales techniques and customer interactions.
  3. Collaborate with the Sales Team Leader and Sales Head to establish sales goals and objectives.
  4. Work closely with related units, such as Sales Center and Marketing, to ensure alignment with top management's goals.
  5. Monitor and report on service quality and compliance with Citibank's Code of Conduct.

Qualifications:

  • 0-2 years experience in Sales function.
  • Good analytical skills and decision-making abilities.
  • Demonstrated ability to drive results, sales planning, problem-solving, and people leadership.
  • Proactive leadership and motivational skills.
  • Clear and concise written and verbal communication skills.

Education:

Bachelor's/University degree or equivalent experience.

Estimated Salary: $60,000 - $80,000 per year, depending on location and experience.



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