Customer Service Specialist
hace 4 semanas
We seek a skilled Customer Support Contractor to join our team at Petvisor, providing exceptional customer service to our clients across North America.
This 100% remote contract position is based in Mexico and requires the candidate to possess strong technical expertise and problem-solving skills.
Key Responsibilities
- Ensure the highest levels of customer satisfaction
- Make system change requests, including guiding customers through phone reboots and factory resets
- Troubleshoot and resolve hardware issues, including enabling system integrations for customers
- Conduct remote diagnostics and troubleshooting
- Resolve or Escalate customer requests/issues promptly
- Review, Analyze, and Evaluate trends on common system issues and communicate these to the company
Requirements
- Proficiency in both verbal and written English, along with confident, articulate, and professional communication abilities
- Exceptional customer service skillset
- Strong ability to multitask, prioritize tasks, and effectively manage time
- Skill in handling incoming and outgoing support calls
- Proficient in conflict resolution, with the ability to sympathize and empathize with customers
- Technical expertise in network equipment, business phones, and basic software usage
- Outstanding capacity to navigate and resolve intricate issues
- Familiarity with Petvisor's products and services is a plus
- Ability to work independently in a remote setting
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to maintain confidentiality and handle sensitive information
- Strong organizational and time management skills
- Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer
- Competitive pay rate of $1,200 USD
- Opportunity to work with a leading pet technology company
- Remote work arrangement with flexibility to work from anywhere
- Collaborative and dynamic work environment
- Opportunities for professional growth and development
- Recognition and rewards for outstanding performance
- Access to cutting-edge technology and tools
- Flexible scheduling to accommodate different work styles
- Opportunities for advancement and career progression
- Comprehensive benefits package including health, dental, and vision insurance
- Paid time off and holidays
- 401(k) retirement plan with company match
- Employee assistance program
- Gym membership and wellness program
- On-site parking and public transportation reimbursement
- Access to employee discounts and perks
- Recognition and rewards for outstanding performance
-
Multilingual Customer Service Specialist
hace 3 semanas
Tijuana, Baja California, México Tres R A tiempo completo**About Tres R in B.C. -Tijuana, Mexico:**We are looking for a dedicated and customer-focused professional to join our team as a Multilingual Customer Service Specialist.The ideal candidate will have at least a high school diploma and an intermediate level of English (B2). They should also have a minimum of one year of experience in a call center or customer...
-
Customer Service Representative
hace 4 semanas
Tijuana, Baja California, México Allstate A tiempo completoJob OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As an Insurance Policy Specialist, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner.
-
Customer Service Liaison Specialist
hace 7 días
Tijuana, Baja California, México North American Production Sharing A tiempo completoThe Customer Service Liaison Specialist will serve as a vital link between our customers and North American Production Sharing, ensuring seamless communication and exceptional customer experience. This role requires a professional who is well-versed in handling customer inquiries related to orders, order processing, and troubleshooting.Responsibilities...
-
Customer Service Specialist
hace 2 semanas
Tijuana, Baja California, México Pmp Packaging A tiempo completoJob OverviewPmp Packaging seeks a skilled Sales Representative to serve as the customer's primary contact for sales-related matters. This role requires specialized technical knowledge of our products and services, ensuring seamless interactions with clients.About UsWe are a leading packaging solutions provider dedicated to delivering exceptional customer...
-
Customer Service Specialist
hace 3 semanas
Tijuana, Baja California, México Confie A tiempo completoEarn up to $5,090 weekly in Tijuana.Seguros Confie is hiring Customer Service Representatives.We are looking for skilled problem solvers to join our team. As a Customer Service Representative, you will be responsible for providing world-class care to our clients by offering general information on policies, updating customer information and profiles, and...
-
Custom Apparel Sales and Customer Service Specialist
hace 2 semanas
Tijuana, Baja California, México North American Production Sharing A tiempo completoAt North American Production Sharing, we're dedicated to delivering high-quality custom apparel to our customers. Our fast-paced team is looking for a talented Custom Apparel Sales and Customer Service Specialist to join us in Tijuana, Mexico.About Us:We're a leading custom apparel company that prides ourselves on speed, creativity, and excellent customer...
-
Multilingual Customer Support Specialist
hace 3 semanas
Tijuana, Baja California, México Nice2Chat A tiempo completoCustomer Service Representative Position at Nice2ChatWe are seeking a highly skilled and professional Multilingual Customer Support Specialist to join our team at Nice2Chat. In this role, you will be providing exceptional customer service to users of our food delivery platform.Key Responsibilities:Answering general questions regarding the serviceHelping out...
-
Customer Experience Solutions Specialist
hace 4 semanas
Tijuana, Baja California, México Allstate A tiempo completoAs a Customer Experience Solutions Specialist at Allstate, you will be part of a dynamic team that drives customer satisfaction and retention. Our goal is to provide exceptional service to our customers, making their experience with us seamless and hassle-free.About the RoleWe are seeking a highly skilled individual to join our team as a Customer Experience...
-
Customer Service Representative
hace 6 días
Tijuana, Baja California, México Reclutamiento 3R A tiempo completo**Job Title:** Customer Service Representative**About the Job:** We are seeking a highly skilled Customer Service Representative to join our team at Reclutamiento 3R in Tijuana, Baja California. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, promoting a reliable image of the company...
-
Service Delivery Specialist
hace 3 semanas
Tijuana, Baja California, México Ensambles Hyson S.A. De C.V. A tiempo completoOverviewThe primary goal of the Service Delivery Specialist is to provide exceptional customer service by resolving product-related issues efficiently. This role requires strong communication skills, attention to detail, and a commitment to delivering memorable experiences for customers.Main Responsibilities:Resolve customer product issues in a professional...
-
Tijuana, Baja California, México North American Production Sharing A tiempo completoAbout the Company">North American Production Sharing is a reputable manufacturer of high-quality safes, security products, and firearm storage solutions. Our company prioritizes excellence in production and customer service.">Career Advancement Opportunity">This is a full-time position that requires you to work on-site at our Parque Industrial Pacifico...
-
Customer Service Representative
hace 2 semanas
Tijuana, Baja California, México Integon A tiempo completoAre you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Service Representative to join our team at Integon in Tijuana, Mexico.**Job Summary:**This role involves handling inquiries, resolving issues, and providing excellent service to customers. As a Customer Service Representative, you will be the face of our...
-
Tijuana, Baja California, México North American Production Sharing A tiempo completoJob SummaryWe are seeking an experienced Customer Service Representative to join our North American Production Sharing team. As an Order Management Customer Service Representative, you will be responsible for delivering exceptional customer service and ensuring timely order fulfillment.About the RoleThis is a full-time position that requires strong...
-
Customer Service Representative
hace 4 semanas
Tijuana, Baja California, México Solnova A tiempo completoJob Title:Customer Service/Back OfficeAbout the Role:We are a leading solar energy company seeking an experienced Customer Service/Back Office professional to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional service.Key Responsibilities:Respond to customer inquiries via phone,...
-
Customer Service Representative
hace 4 semanas
Tijuana, Baja California, México Elife A tiempo completoCompany OverviewElife, a fast-growing startup in San Francisco, California, serves a global customer base. With a remote workforce and cloud-based platform, we solve exciting problems using the latest technology.Job SummaryWe are seeking a Customer Service Representative to respond to customer inquiries, manage voice and non-voice processes, and provide...
-
Customer Service Representative
hace 3 semanas
Tijuana, Baja California, México Confie A tiempo completoOverviewSeguros Confie, a leading national insurance distributor with over 700 locations in the US, is seeking highly motivated individuals to join our team as Customer Service Representatives in Tijuana, Mexico.We offer a unique opportunity for candidates to develop their skills in customer service and sales while working in a fast-paced environment. Our...
-
Customer Service Representative
hace 1 mes
Tijuana, Baja California, México Tap A tiempo completo**Vacante para la empresa Tap en Baja California**:Our Call Center in Tijuana is seeking a skilled Customer Service RepresentativeAs a Customer Service Representative, you will be responsible for providing exceptional service to our clients through the phone. You will be the face of our company and your interactions will have a direct impact on our...
-
Customer Service Coordinator
hace 4 semanas
Tijuana, Baja California, México Essilor Tijuana Óptica, S. De R.L. De C.V. A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Service Coordinator to join our team at Essilor Tijuana Óptica, S. De R.L. De C.V.About the Role:This is a full-time position responsible for providing exceptional customer service and support to our clients. As a Customer Service Coordinator, you will be the primary point of contact for customers,...
-
Technical Support Specialist
hace 7 días
Tijuana, Baja California, México Teradata A tiempo completoTeradata is seeking a skilled Technical Support Specialist to join our team as a Cloud Service Expert.We offer an attractive salary of $80,000 per year.About the RoleIn this critical position, you will be responsible for providing timely solutions to complex technical problems in a fast-paced and demanding environment. As a Technical Support Specialist, you...
-
Customer Service Ambassador
hace 1 semana
Tijuana, Baja California, México Tap A tiempo completoGrow with UsWe are a dynamic and innovative company called Tap, always looking for talented individuals to join our team. Our latest opportunity is for a Customer Service Ambassador to be based in Tijuana, Baja California.As a CSR at Tap, you will have the chance to kickstart your career in a fast-paced and exciting environment. We offer an attractive...