Analytics Client Service Specialist
hace 1 mes
We are seeking an experienced Analytics Client Service Analyst to join our Client Coverage organization in Monterrey.
Key responsibilities include:
- Answering detailed client inquiries about MSCI products and methodology
- Participating in developing client relationships through proactive follow up on issues raised by clients
- Analyzing market performance and data for our clients on a reactive and a pro-active basis
- Maintaining relationships by ensuring relevant product and model information is shared with clients
- Providing client feedback to the Coverage, Product Management, Research, and Production groups
- Acting as point of contact for routine inquiries and data requests
- Keeping up with current events and trends in the market place
To excel in this role, you will need:
- A self-starter mentality and ability to work individually and within a team
- Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients
- Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines
- Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities
- Ability to work efficiently with diverse cultures on a global team and knowing when to involve appropriate colleagues in projects regardless of functional, geographic, and business lines
- Ability to develop value-added contributions to both internal and external clients
- Track record of challenging self and others to anticipate future trends and creatively capitalize on opportunities
- Ability to speak and write in foreign languages a plus
- Deep understanding of international financial institutions and global financial markets
- Demonstrated understanding of financial topics, such as: modern portfolio theory, equity and portfolio construction, optimization, CAPM, multi-factor risk models, market risk, credit risk, and VaR
- Strong analytic, quantitative, and problem solving skills
- Excellent verbal and written communication skills
At MSCI, we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.
We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take control of your future.
We offer a broad range of benefits that are part of the value you receive as an MSCI employee, including transparent compensation schemes, employee benefits, flexible ways of working, and a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life.
-
Analytics Service Specialist
hace 4 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Analytics Service Specialist to join our team at MSCI Inc. As an Analytics Service Specialist, you will be responsible for providing exceptional client service and support.About the RoleThe successful candidate will have a strong understanding of financial markets and instruments, as well as...
-
Client Support Specialist for Investment Analytics
hace 2 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completoJob OverviewWe are seeking a skilled Client Support Specialist to join our team at MSCI Inc. as a Total Plan Client Service Analyst.About the RoleThis is an exciting opportunity to provide product support to clients and prospects, gaining valuable product and investment knowledge while building client relationship skills.The successful candidate will focus...
-
Index Client Service Support Specialist
hace 1 mes
Monterrey, Nuevo León, México Msci Inc A tiempo completo**About the Role**We are seeking a highly motivated and detail-oriented Index Client Service Support Specialist to join our team in Monterrey, Mexico. As a key member of our Index Client Service organization, you will play a critical role in supporting our clients and helping them navigate the complexities of our industry.**Key Responsibilities**Data...
-
Technical Service Specialist
hace 1 mes
Monterrey, Nuevo León, México The LEGO Group A tiempo completoJob OverviewWe are seeking a skilled Technical Service Specialist to join our team at The LEGO Group. As a key member of our Global End-User Support organization, you will play a vital role in optimizing the usage of business technologies to increase productivity.Key Responsibilities:Provide expert advice and solutions to complex IT incidents and...
-
Customer Service Operations Specialist
hace 2 semanas
Monterrey, Nuevo León, México Pro Trans International A tiempo completo**About the Role**The Customer Service Operations Specialist will be responsible for handling transactional level work on accounts to support the AM Team outside of normal business hours at ProTrans International. This specialist will collaborate closely with internal operational support teams and SCM/AM teams to facilitate communication and address customer...
-
Analytics Consultant
hace 2 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completoJob SummaryWe are seeking a highly skilled Analytics Consultant to join our Client Coverage organization in Monterrey. As an Analytics Consultant, you will provide premium service to assigned accounts, answer detailed client inquiries about MSCI products and methodology, and participate in developing client relationships through proactive follow-up on issues...
-
Analytics Specialist
hace 2 semanas
Monterrey, Nuevo León, México Msci Inc A tiempo completoKey ResponsibilitiesWe are seeking an experienced Analytics Client Service Specialist to join our Client Coverage organization.Key Responsibilities:Answer detailed client inquiries about MSCI products and methodology.Participate in developing client relationships through proactive follow up on issues raised by clients.Analyze market performance and data for...
-
Service and Application Specialist
hace 1 mes
Monterrey, Nuevo León, México TOP Mexico A tiempo completoService and Application SpecialistAt TOP Mexico, we are seeking a highly skilled Service and Application Specialist to join our team. As a key member of our in-line measurement systems group, you will provide field engineering support, prepare quotes and price updates, and make sales presentations for new measuring systems and equipment.Duties and...
-
Service Specialist Team Member
hace 5 días
Monterrey, Nuevo León, México Worldwide Express A tiempo completoPURPOSEThe Service Specialist I position at Worldwide Express is a crucial role within the Operations Account Teams, focusing on delivering high-quality customer service and support. This position involves continuous improvement, efficiency, and providing a consistent level of service for customers and account teams.Key Responsibilities:Provide exceptional...
-
Customer Service Representative
hace 2 semanas
Monterrey, Nuevo León, México Michael Page A tiempo completoJob OverviewWe are seeking a detail-oriented and efficient Customer Service Representative to join our team as an Order Processing Specialist. This role is responsible for providing exceptional service to our clients, ensuring their satisfaction and loyalty.
-
Category Management Specialist
hace 1 semana
Monterrey, Nuevo León, México Terex Corporation A tiempo completoJob SummaryWe are seeking a skilled Category Management Specialist to join our team in Global Parts and Service. As a key member of our sourcing team, you will play a vital role in executing strategies for sourcing aftermarket parts and achieving best value in cost, quality, reliability, service, and support.
-
IT Service Delivery Specialist
hace 1 semana
Monterrey, Nuevo León, México The LEGO Group A tiempo completoJob OverviewThe LEGO Group is a leading manufacturer of toys, headquartered in Billund, Denmark. We are seeking an experienced IT Service Delivery Specialist to join our team in Mexico.About the RoleThis role is based at our manufacturing factory located in Cienega de Flores, NL, and is not a remote position. As an IT Service Delivery Specialist, you will be...
-
Bilingual Service Desk Specialist English
hace 1 mes
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoWe are seeking a highly skilled Bilingual Service Desk Specialist to provide exceptional customer support to our clients via phone, email, and chat. The ideal candidate will possess advanced proficiency in both English and German, as well as a proven track record in a Service Desk or technical support role.Key Responsibilities:Provide high-quality customer...
-
Digital Analytics Strategist
hace 6 días
Monterrey, Nuevo León, México Lumenance A tiempo completoLumenance is seeking a skilled Website Analytics Specialist to join our team. As a leading marketing agency in Chicago, Illinois USA, we're looking for someone with strong Google Analytics experience to help us better understand our marketing efforts.About the RoleWe need someone to help us properly set up Google Analytics/GA4 tracking, provide detailed...
-
Service Center Operations Specialist
hace 2 semanas
Monterrey, Nuevo León, México Freudenberg A tiempo completoFreudenberg, a leading global technology company, is seeking an experienced Service Center Operations Specialist to join our team.As a key member of our service center, you will play a critical role in maintaining the highest level of technical support for mechanical seals and other equipment. Your expertise will be essential in ensuring the smooth operation...
-
Customer Service Nursing Specialist
hace 1 semana
Monterrey, Nuevo León, México Hexaware Technologies A tiempo completoAbout Us">Hexaware Technologies is a leading global provider of IT services and consulting. We are committed to delivering high-quality solutions that meet the evolving needs of our clients.Job Summary">We are seeking a highly skilled and experienced Certified NCLEX-RN Bilingual Nurse to join our team as a Customer Service Nursing Specialist. In this role,...
-
Data Analyst Service Specialist
hace 1 mes
Monterrey, Nuevo León, México Msci Inc A tiempo completo**Key Responsibilities**:We are seeking an experienced Data Analyst Service Specialist to join our Client Coverage organization in Monterrey.**Key Responsibilities**:Provide premium service to assigned accountsAnswer detailed client inquiries about MSCI products and methodologyParticipate in developing client relationships through proactive follow up on...
-
Index Client Service Specialist
hace 1 mes
Monterrey, Nuevo León, México Msci Inc A tiempo completoSales and Relationship ManagementWe are seeking a skilled professional to build and maintain our client relationships, helping to find solutions to their complex needs.IndexesThis role involves setting the benchmarks for our industry, combining deep knowledge and a systematic and well-defined methodology to develop and construct the indexes that provide data...
-
Business Intelligence Analyst
hace 4 semanas
Monterrey, Nuevo León, México Fotografen Online Service Gmbh A tiempo completoAbout the RoleWe are seeking a highly skilled Business Intelligence Data Analyst to join our team at Fotografen Online Service Gmbh. As a Business Intelligence Data Analyst, you will play a key role in empowering informed decision-making across the organization.Key ResponsibilitiesDevelop interactive dashboards using Metabase to present key insights and...
-
Service Desk Specialist Bilingual English French
hace 2 semanas
Monterrey, Nuevo León, México Sequoia Connect A tiempo completoSequoia Connect is a fast-growing automation-led next-generation service provider delivering excellence in IT, BPO, and consulting services. Their robust strategies, passionate teams, and global culture rooted in innovation and automation drive growth.Their Digital offerings help clients achieve operational excellence and customer delight. By taking a...