Analytics Client Service Specialist

hace 1 mes


Monterrey, Nuevo León, México Msci Inc A tiempo completo
Key Responsibilities

We are seeking an experienced Analytics Client Service Analyst to join our Client Coverage organization in Monterrey.

Key responsibilities include:

  • Answering detailed client inquiries about MSCI products and methodology
  • Participating in developing client relationships through proactive follow up on issues raised by clients
  • Analyzing market performance and data for our clients on a reactive and a pro-active basis
  • Maintaining relationships by ensuring relevant product and model information is shared with clients
  • Providing client feedback to the Coverage, Product Management, Research, and Production groups
  • Acting as point of contact for routine inquiries and data requests
  • Keeping up with current events and trends in the market place
Requirements

To excel in this role, you will need:

  • A self-starter mentality and ability to work individually and within a team
  • Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients
  • Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines
  • Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities
  • Ability to work efficiently with diverse cultures on a global team and knowing when to involve appropriate colleagues in projects regardless of functional, geographic, and business lines
  • Ability to develop value-added contributions to both internal and external clients
  • Track record of challenging self and others to anticipate future trends and creatively capitalize on opportunities
  • Ability to speak and write in foreign languages a plus
  • Deep understanding of international financial institutions and global financial markets
  • Demonstrated understanding of financial topics, such as: modern portfolio theory, equity and portfolio construction, optimization, CAPM, multi-factor risk models, market risk, credit risk, and VaR
  • Strong analytic, quantitative, and problem solving skills
  • Excellent verbal and written communication skills
What We Offer

At MSCI, we are passionate about what we do, and we are inspired by our purpose - to power better investment decisions. You'll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry.

We believe new and challenging experiences drive personal growth and innovation. With the right challenges, encouragement, and development support you can shape your own career experience. Career paths are multi-directional, and we encourage and support internal mobility to help you identify new opportunities to progress and take control of your future.

We offer a broad range of benefits that are part of the value you receive as an MSCI employee, including transparent compensation schemes, employee benefits, flexible ways of working, and a purposeful approach to wellbeing to provide you with all the resources you need to be your best at work and in your personal life.



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