CRM Specialist

hace 1 mes


Tijuana, Baja California, México Hewlett Packard A tiempo completo
Job Description

Sales Support Analyst position plays a vital role in supporting our CRM strategy and sales support activities for the Industrial business in AMS.

This role involves managing the current and future CRM strategy, defining business requirements for Industrial, coordinating project plans with WW Industrial and the MS Dynamics project teams, and assisting sales with CRM support and training.

The successful candidate will be responsible for:

  • Supporting Industrial AMS Sales & Operations teams in all areas of CRM, including funnel management, leads, contacts, accounts, training, etc.
  • Assisting with driving CRM data quality initiatives and reporting.
  • Implementing new functionality provided from HP corporate to continuously improve Industrial Sales usability & productivity, social selling incentive, etc.
  • Supporting all territory management optimization for AMS Industrial Sales
  • Microsoft Dynamics support & release management, including training & communication.
  • Leading internal projects with medium to high complexity and risk, providing feedback on projects, and conducting post-project evaluations.
Key Requirements

The ideal candidate should have:

  • Excel skills (advanced preferred)
  • Analytic skills
  • Sales &/or Marketing support experience
  • Project management experience, including use of project management tools (MS Project, etc.)
  • In-depth knowledge of HP operational processes, industry trends, and customer/partner requirements
  • In-depth understanding of core HP businesses and the revenue cycle
  • Excellent communication skills (i.e. written, verbal, presentation), leadership, and influence skills
About the Role

We are looking for a highly skilled and experienced professional to fill this critical role. The successful candidate will be based in AMS and will be responsible for managing the CRM strategy for the Industrial business. If you have a passion for sales and marketing, excellent analytical and problem-solving skills, and experience in project management, we encourage you to apply.



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