Service Partnerships Director

hace 4 semanas


Xico, México Google A tiempo completo

About the Role

We're seeking a strategic Service Partnerships Lead to drive the future of customer support for mobile products at Google. In this role, you'll develop and maintain trusted relationships with program stakeholders, ensuring clear expectations and effective decision-making.

Key Responsibilities

- Identify and onboard service partners aligned with our direction for excellent customer support.
- Collaborate with cross-functional teams and external partners to deliver seamless service experiences worldwide.
- Navigate complex projects, leading multi-faceted initiatives from planning to execution, with clear communication and risk mitigation.

What You'll Achieve

As a Service Partnerships Lead, you'll have a significant impact on our customer support strategy, driving business growth and excellence. You'll work closely with senior cross-functional leads, ensuring they have the insights they need to make informed decisions. Your ability to build trusted relationships, negotiate with service partners, and lead complex projects will be key to your success in this role.

About Google

Google's Devices and Services Group is shaping the future of customer support for mobile products. We're committed to building a Google that looks like the world around us and creating radically helpful experiences for users. As a Service Partnerships Lead, you'll be part of a diverse and inclusive team that's passionate about making a difference.



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