Director of Strategic Partnerships
hace 2 semanas
Overview
TBO is a pioneering travel technology platform that has revolutionized the way travel partners connect and transact. Since its inception in 2006, TBO has evolved from a single product air ticketing company to become the leading B2A (Business to Agents) travel portal across the Americas, UK & Europe, Africa, Middle East, India, and Asia Pacific.
Our cutting-edge platform offers a wide range of products, including air, hotels, rail, holiday packages, car rentals, transfers, sightseeing, cruise, and cargo. Leveraging AI/ML, our proprietary platform provides unique listings and products tailored to specific customer requirements, driving conversions.
Why TBO?
You will play a pivotal role in building the world's largest technology-led travel distribution network for a $9 trillion global travel business market.
We are the emerging leaders in technology-led end-to-end travel management in the B2B space, with a strong presence in 47 countries and operations in 110 countries.
We pride ourselves on long-lasting trusted relationships with our ecosystem of suppliers and buyers, ensuring seamless service delivery to our customers.
The Role
We seek an experienced Director of Strategic Partnerships to join our team. As a key member of our leadership group, you will be responsible for handling high-impact strategic partnerships, driving growth, and delivering exceptional client experiences.
Your primary focus will be on developing and maintaining strong relationships with our most important clients, anticipating their needs, and working closely with internal teams to ensure timely deliveries and meet client expectations.
You will also identify opportunities to expand our client base, negotiate timelines and performance metrics, and analyze client data to inform business decisions.
Key Responsibilities:
- Develop a portfolio of high-growth clients and explore maximum growth opportunities.
- Set strategies with clients to achieve year-over-year growth targets.
- Monitor client technical performance daily and coordinate with API support to resolve issues.
- Ensure product availability by performing regular mapping checks.
- Work closely with Technical Account Managers to optimize API client connectivity.
- Anticipate key account changes and improvements.
- Negotiate with clients and establish performance timelines.
- Manage communications between key clients and internal teams.
- Plan and present reports on account progress, goals, and quarterly initiatives.
- Meet all client needs and deliverables according to proposed timelines.
- Analyze client data to find opportunities and issues.
- Expand relationships and bring in new clients.
What We Offer
This role presents a unique opportunity to make a significant impact on our business, with a high level of visibility and collaboration with senior leadership.
You will have the chance to learn and grow at a rapid pace, deploying cutting-edge processes from scratch and gaining strong conceptual exposure.
Salary Estimate
$120,000 - $180,000 per annum, based on experience and location.
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