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hace 2 meses
We are seeking a highly skilled ServiceNow Administrator to join our team at Zillow. As a key member of our IT department, you will be responsible for managing and optimizing our ServiceNow platform, which plays a critical role in our service management and workflow automation.
As a ServiceNow Administrator, you will be part of a team responsible for configuring, maintaining, and improving the platform to ensure its efficiency in supporting our business processes and delivering outstanding user experiences. This role includes overall responsibility for the system and its processes, as well as providing training to users and being accountable for access control, security, and minor improvements.
You will work with customers to understand, propose, and deliver solutions using ServiceNow standard methodologies. In addition to day-to-day administration, the Admin may also work in platform upgrades, facilitating rollouts of new applications and improvements.
The ideal candidate will have 1-3 years of experience with ServiceNow administration, experience in implementing ServiceNow processes and functions, and strong customer focus and desire to provide an impeccable customer experience.
We offer a competitive base salary and benefits, as well as eligibility for equity awards based on factors such as experience, performance, and location.
About the TeamOur team is dedicated to streamlining the real estate transaction and making it easier for people to move. We are passionate about innovation, employee experience, and equity and belonging.
We are setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.
Join us in our mission to redefine the employee experience and make a meaningful impact in the lives of our customers.