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Technical Product Specialist
hace 2 meses
DEUNA is a rapidly growing SaaS startup revolutionizing the e-commerce landscape in LATAM by addressing the most pressing challenges faced by businesses today: customer conversion, payment acceptance, and fraud prevention with a single integration.
With a recent $30M USD Series A funding, we operate in 5 LATAM countries and are seeking exceptional talent to join our team and drive our success.
Visit our website to learn more about us
Responsibilities- Engage with clients and stakeholders to identify requirements and define product features in a technical approach.
- Translate product strategy into detailed requirements for prototype construction and final product development.
- Provide excellent client support, manage expectations, and maintain strong relationships with clients.
- Support the engineering team to solve deep technical problems and ensure customer satisfaction goals are met.
- Help define the e-commerce plugins product vision, roadmap, and strategy.
- Lead cross-functional teams to coordinate product development, releases, and performance tracking.
- Technical understanding of payment behaviors such as AUTH, SALE, CAPTURE, VOID, REFUND, REVERSAL, 3DS, MCI, MSI.
- Detailed understanding of different payment types across LATAM, including credit cards and bank-based payments.
- Ability to read and understand payment connectivity specifications and translate them into requirements for the engineering team.
- Technical skills in JSON, Webhooks, and familiarity with tools like Google Sheets and JIRA.
- Understanding of Scrum and ability to write clear user stories and acceptance criteria.
- At least 3 years of experience working on integrating payments.
A multicultural team distributed throughout LATAM, with a dynamic and innovative work environment.
Opportunities for growth and development in a high-impact solution for the region.
The best tools and technology to operate, with a focus on innovation and customer satisfaction.
Benefits- Hybrid modality
- Vacations and personal days
- Economic support for internet and cell phone line
- Stock options
- Opportunities for professional growth and development
