Renewal Specialist

hace 2 semanas


Monterrey, Nuevo León, México Blue Yonder A tiempo completo
About the Role

We are seeking a highly motivated and sales-driven individual to join our team as a Renewal Specialist. As a key member of our sales team, you will play a crucial role in expanding our customer base and increasing revenue profitability for the company.

Key Responsibilities
  • Collaborate with our teams to identify and pursue new business opportunities and expand our customers' footprint.
  • Develop and execute a data-driven approach to identifying expansion and upsell opportunities, positioning favorable terms, and boosting incremental revenue.
  • Lead the renewals process in collaboration with the customer success and account management teams to preserve and enhance customer contracts and relationships.
  • Plan and contact customers to discuss pending renewal decisions, obtain feedback on customer satisfaction, and identify opportunities for renewal of agreements.
  • Develop relationships with assigned customers, including Lower Volume Tier 3 customers, and participate in internal customer account renewal processes.
  • Provide management reporting on renewal efforts and reasons for customer renewal/attrition.
  • Identify trends and opportunities to improve renewals for unnamed/tier 3 customers and smaller annual volume assigned customers.
  • Prioritize daily workflow based on account and portfolio requirements, implementing a long-term renewal strategy that effectively addresses the needs of both the customer and Blue Yonder.
  • Maintain and report an accurate 12-month rolling forecast and expected close dates for the defined book of business.
  • Identify at-risk customers and develop strategies with the relevant account teams to mitigate against potential attrition based on market conditions, customer line of business, and business intelligence gained through relationships within the customer.
  • Remove roadblocks and execute win/win negotiations strategies that align to customer requirements with guidance from relevant internal departments and management.
  • Follow Blue Yonder best practices for internal processes, including renewal agreement management, data quality, and accuracy, quotations, and forecasting.
  • Responsible for effectively executing the commercial contract renewal transaction and examining renewal contracts to ensure they align to Blue Yonder standards.
  • Meet or exceed customer renewal revenue quota while maximizing pipeline conversion.
  • Assist the Billing team with collections.
  • Ability to present and engage with cross-functional teams and executive management.
Requirements
  • 1+ years of Sales / Renewals / Account Management experience primarily within a SaaS organization.
  • Proven track record of success in account managing renewals.
  • Expertise in negotiating contracts.
  • Experience working across functions to deliver customer/client-facing quotes/proposals/contracts.
  • Experience scaling companies in a high-growth environment.
  • Ability to organize and prioritize activities and escalations.
  • Proven experience with forecasting and achieving or exceeding quota targets.
  • Strong communication and presentation skills, both verbal and written.
  • Strong interpersonal skills and experience building relationships both internally and externally.
  • Strong financial/analytical background with a sales mindset.
  • Salesforce/Apptus or other CRM experience preferred.
About Blue Yonder

Blue Yonder is a company that values diversity, inclusion, and equality. We strive to create an inclusive environment where everyone can thrive. Our core values are Diversity, Inclusion, Value & Equality (DIVE), and we are committed to fostering a culture of respect and understanding.


  • Renewal Specialist

    hace 2 días


    Monterrey, Nuevo León, México Sutherland A tiempo completo

    We are seeking a skilled Sr Renewals Specialist to join our team at Sutherland. As a key resource, you will work closely with our most valued customers to help them maximize their investment in our team messaging, video meetings, and business phone product.Key Responsibilities:Lead the renewal management process for high-profile customers, including...

  • Renewal Specialist

    hace 7 días


    Monterrey, Nuevo León, México Blue Yonder A tiempo completo

    About the RoleWe are seeking a highly motivated and sales-driven individual to join our team as a Renewal Specialist. As a key member of our sales team, you will be responsible for expanding our customer base and increasing revenue profitability for the company.Key ResponsibilitiesCollaborate with our teams to identify and pursue new business opportunities...

  • Renewal Specialist

    hace 2 semanas


    Monterrey, Nuevo León, México Vision Realty & Management A tiempo completo

    About the RoleWe are seeking a highly skilled Renewal Specialist - Underwriter to join our team at Vision Realty & Management. As a key member of our team, you will play a crucial role in ensuring a positive experience for applicants and residents.Key ResponsibilitiesQualify applicants and conduct thorough background checksGuide applicants through the...

  • Renewal Specialist

    hace 2 días


    Monterrey, Nuevo León, México Vision Realty & Management A tiempo completo

    About the RoleWe are seeking a highly skilled Renewal Specialist - Underwriter to join our team at Vision Realty & Management. As a key member of our team, you will play a crucial role in ensuring a positive experience for applicants and residents.Key ResponsibilitiesQualify applicants and conduct background checksGuide applicants through the approval...

  • Renewal Specialist

    hace 2 semanas


    Monterrey, Nuevo León, México Vision Realty & Management A tiempo completo

    About the RoleVision Realty & Management is seeking a highly skilled Renewal Specialist - Underwriter to join our team. As a key member of our operations team, you will play a crucial role in ensuring a positive experience for applicants and residents.Key ResponsibilitiesQualify applicants and conduct thorough background checks to ensure seamless approval...


  • Monterrey, Nuevo León, México Visionwestgeorgia A tiempo completo

    **Job Summary**Visionwestgeorgia is seeking a highly skilled Underwriting and Renewal Specialist to join our team. As a key member of our organization, you will play a pivotal role in ensuring a smooth and positive experience for both applicants and residents.**Key Responsibilities:**Qualify all applicants received through Propertyware and conduct thorough...


  • Monterrey, Nuevo León, México Autozone A tiempo completo

    **Job Title:** Associate Contracts Specialist**Position Purpose:**Serves as the primary liaison between Strategic Procurement and Legal departments at Autozone. Monitors existing non-merchandising contracts and informs business owners regarding contract renewal, replacement, and expiration review process. Manages multiple Legal department software databases,...


  • Monterrey, Nuevo León, México Conduent A tiempo completo

    Conduent ADAAA Compliance SpecialistAt Conduent, we deliver mission-critical services and solutions to Fortune 100 companies and over 500 governments. As a Conduent ADAAA Compliance Specialist, you will play a critical role in ensuring compliance with internal and external federal US regulatory requirements.Key Responsibilities:Create and manage ADAAA...


  • Monterrey, Nuevo León, México Cápita Works - Virtual Assistants In Mexico A tiempo completo

    At Cápita Work, we are seeking a highly skilled and organized Executive Support Specialist to join our team in Monterrey, Nuevo León, México.Key Responsibilities:• Manage the CEO's calendar and schedule appointments with ease• Coordinate travel arrangements and prepare itineraries for executives• Prepare reports, presentations, and other documents...


  • Monterrey, Nuevo León, México Cápita Works - Virtual Assistants In Mexico A tiempo completo

    At Cápita Work, we are seeking a highly skilled and organized Senior Assistant to join our team.Key Responsibilities:• Manage the CEO's calendar and schedule appointments with ease• Coordinate travel arrangements and prepare itineraries for executives• Prepare reports, presentations, and other documents with attention to detail• Assist with special...


  • Monterrey, Nuevo León, México Infosys A tiempo completo

    About UsInfosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey.Key ResponsibilitiesEnsure...


  • Monterrey, Nuevo León, México Msci Inc A tiempo completo

    Job SummaryWe are seeking an experienced Analytics Client Service Analyst to join our Client Coverage organization in a hybrid work environment. As a key member of our team, you will be responsible for providing premium service to assigned accounts, answering detailed client inquiries, and participating in developing client relationships.Key...

  • Renewal Specialist

    hace 3 meses


    Monterrey, México Blue Yonder A tiempo completo

    Job Title Renewal Specialist Overview Blue Yonder's vision for the future is the creation of an Autonomous Supply Chain. To achieve this vision, we have started the transformation to a SaaS platform. As we transform as a company and culture, our talent needs are evolving as well. Scope Blue Yonder is searching for a highly motivated sales-minded...

  • Renewal Specialist

    hace 3 meses


    Monterrey, México Vision Realty & Management A tiempo completo

    Are you passionate about making the mortgage process smooth and stress-free? If you thrive in a lively workplace, Vision Realty & Management has the perfect opportunity for you as a **full-time Renewal Specialist - Underwriter**. In addition to a **competitive wage**, we provide a supportive company culture and the following benefits: - Paid time off...


  • Monterrey, México Vision Realty & Management A tiempo completo

    Are you passionate about mortgages and underwriting? Do you thrive in a fast-paced, dynamic work environment? Vision Realty & Management is seeking a **full-time Underwriting and Renewal Specialist** to join our team. Our Underwriting and Renewal Specialist earns a **competitive wage** and enjoys **great benefits** such as: - Healthcare - Paid time off...


  • Monterrey, México Vision Realty & Management A tiempo completo

    Are you passionate about mortgages and underwriting? Do you thrive in a fast-paced, dynamic work environment? Vision Realty & Management is seeking a **full-time Underwriting and Renewal Specialist** to join our team. Our Underwriting and Renewal Specialist earns a **competitive wage** and enjoys **great benefits** such as: - Paid time off (PTO) **WHAT...

  • Renewals Specialist

    hace 4 meses


    Monterrey, México Blue Yonder A tiempo completo

    Job Title Renewal Specialist Overview Blue Yonder's vision for the future is the creation of an Autonomous Supply Chain. To achieve this vision, we have started the transformation to a SaaS platform. As we transform as a company and culture, our talent needs are evolving as well. Scope Blue Yonder is searching for a highly motivated sales-minded...


  • Monterrey, México AutoZone A tiempo completo

    **Job Title**: Associate Contracts Specialist **Position Purpose** Serves as the primary liaison between Strategic Procurement and Legal departments. Monitors existing Non-merchandising contracts and informs business owners regarding contract renewal, replacement and expiration review process. Manages multiple Legal department software databases, entering...

  • Renewals Specialist

    hace 3 meses


    Monterrey, México JumpCloud A tiempo completo

    **All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** JumpCloud® helps IT teams and Managed Service Providers (MSPs) Make Work Happen® by centralizing management of user identities and devices, enabling small and medium-sized enterprises to adopt Zero Trust security models. JumpCloud has been used by...

  • Commodity Specialist

    hace 4 meses


    Monterrey, México Vertiv Co. A tiempo completo

    **RESPONSIBILITIES** - Supports Procurement Managers with data collection and analysis related to vendor marketplace, market rates, service levels, global support model. - Supports assigned procurement activities such as identifying requirements for software buy/renewal, PR/POs management related to procurement, contract and vendor database administration...


  • Monterrey, México Teletrac Navman A tiempo completo

    This role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts. Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption. At the same time, the role includes to serve as an actual CSS for US...


  • Monterrey, México Q4 A tiempo completo

    **About Q4** At Q4, we hustle, we grind and we grow. As the team members that make up #Q4orce, we care, we compete and we support each other every day. We’re on a mission to deliver a best-in-class client experience that is driven by technology, data, and of course, our people. Q4 is the leading capital markets access platform that is transforming how...


  • Monterrey, México Teletrac Navman A tiempo completo

    This role will provide high level of support to the United States Customer Success Specialist Team and Top Bronze Accounts. Customer Success Administrator handles transactional tasks for Platinum and Gold segments, to allow Customer Success Specialist (CSS) to focus on Growth and Adoption. At the same time, the role includes to serve as an actual CSS for US...


  • Monterrey, México AutoZone A tiempo completo

    **Job Title** Manager, New Stores Permits **Position Purpose** Permits Manager. Manage the obtaining of municipal, state or federal permits since construction until operation needed for AZ new stores open acording FY plans, schedule and investment hurdles, as well as all AZ open stores across the country has the proper licences to operate renewing them...


  • Monterrey, México MSCI Inc A tiempo completo

    **Sales and Relationship Management**: Build and maintain our client relationships, helping to find solutions to their complex needs. **Analytics**: Shape our industry with powerful analytics **Do you want to help modernize risk and portfolio management for investors?** Whether you’re working with hedge funds, asset managers, sovereign wealth funds or...