Operations Support Associate

hace 2 semanas


Xico, México Citi A tiempo completo
About the Role

The Ops Support Assistant 4 is an entry-level position responsible for providing day-to-day operations support services. The primary objective of this role is to provide operational assistance in alignment with Citi's operations support infrastructure and processes.

Key Responsibilities:

  • Provide guidance to all levels of staff regarding processes and operating procedures
  • Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department
  • Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow
  • Interact with internal departments and external clients to resolve issues and concerns
  • Monitor 'in process' work to meet business and quality standards

Requirements:

  • 1-3 years of relevant experience
  • Experience with Learning Management Systems, Human Resource Systems, and Learning and Development knowledge preferred
  • Proficient computer skills
  • Ability to adapt to new technology quickly and seamlessly
  • Clear and concise written and verbal communication skills

Candidates must possess a High School diploma or equivalent. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

$60,000 - $80,000 per year (estimated salary range)



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