Operations Support Associate
hace 2 semanas
The Ops Support Assistant 4 is an entry-level position responsible for providing day-to-day operations support services. The primary objective of this role is to provide operational assistance in alignment with Citi's operations support infrastructure and processes.
Key Responsibilities:
- Provide guidance to all levels of staff regarding processes and operating procedures
- Coordinate team efforts to ensure the efficiency of quality, timeliness, and general operation to maintain workflow of the department
- Evaluate equipment and staff resource allocation and help identify potential issues that may impact department workflow
- Interact with internal departments and external clients to resolve issues and concerns
- Monitor 'in process' work to meet business and quality standards
Requirements:
- 1-3 years of relevant experience
- Experience with Learning Management Systems, Human Resource Systems, and Learning and Development knowledge preferred
- Proficient computer skills
- Ability to adapt to new technology quickly and seamlessly
- Clear and concise written and verbal communication skills
Candidates must possess a High School diploma or equivalent. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
$60,000 - $80,000 per year (estimated salary range)
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