Support Services Representative

hace 1 mes


Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

**About Us**

Arrow Electronics, Inc. is a global leader in providing innovative technology solutions to industrial and commercial users of electronic components and enterprise computing solutions.

We guide innovation forward for over 220,000 leading technology manufacturers and service providers, connecting them with the right technology at the right time and price.

The company maintains 228 locations worldwide with over 90 locations served.

**Our Mission**

To provide extraordinary value to customers and suppliers - the best technology companies in the world - through industry-leading services.

**The Role**

We are seeking a Support Services Representative to join our team in Guadalajara, MX.

This role will provide expert internal and external customer service, interfacing directly with customers, recommending solutions and/or action plans to internal sales team staff.

**Responsibilities**

- Order entry & invoicing; follow up to purchase orders, general complaints and reports on customer issues.

- Support sales team with direct customer contact, which includes coordinating reports, providing first point of escalation after initial set of expedites, etc.

- Directly support customers with general inquires, escalations, etc.

- Work closely with Asset team to process orders for customers and resolve issues for the customer in a timely manner.

**Requirements**

Typically requires a 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience.

- 1 years minimum of customer service experience, preferably B2B.

- Intermediate-advanced knowledge of Microsoft Excel.

- Ability to communicate fluently in English. Resumes must be provided in English.

**Benefits**

We offer competitive financial compensation, including various compensation plans, and a solid benefits package.

- $15,275.00 - $18,654.17 MXN Monthly Salary.

- 30 days of Christmas bonus.

- 40% vacation premium.

- 12 vacation days plus 2 floating days.

- Vision and Dental Assistance.

- Life Insurance.

- Healthcare Insurance.

- 10% Food/Pantry Vouchers.

- Restaurant Vouchers.

- 13% Savings Fund.

- Access to Arrow's Employee Discount Program.

- On-site Gym and Lockers, Free for Use to All Employees.

- Growth Opportunities, and more.



  • Tlaquepaque, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    We are seeking a talented Multilingual Customer Service Representative to join our team at Tata Consultancy Services (TCS). This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and wants to grow with a leading international company.The ideal candidate will have 1 year of experience in customer...


  • Tlaquepaque, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    About the RoleWe are seeking a skilled Customer Service Representative to join our team at Tata Consultancy Services (Tcs). As a key member of our international support staff, you will play a crucial role in delivering exceptional customer experiences and resolving issues efficiently.This is a full-time position with a competitive salary range of $16,000 -...


  • Tlaquepaque, Jalisco, México Hewlett Packard Enterprise A tiempo completo

    Job OverviewThe Customer Support Representative role at Hewlett Packard Enterprise is a vital position that requires strong communication and problem-solving skills. As a member of our team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.About the JobWe are seeking a highly motivated and...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    HP's Partner Managed Print Services sales support team, located in Boise, Idaho, is seeking a detail-oriented Data Support Analyst to join their team. This role will primarily support the US-based Partner Managed Print Services team, with no prior experience required.Key qualifications include:Key SkillsExcellent organizational and communication...

  • Data Support Analyst

    hace 2 semanas


    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job Title: Data Support Analyst - Partner Managed Print ServicesJob Summary: We are seeking a Data Support Analyst to join our Partner Managed Print Services team in Boise, Idaho. The ideal candidate will have excellent organizational and communication skills, with a strong understanding of Microsoft Office products, particularly...


  • Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

    **Job Summary**:A Customer Service Representative at Arrow Electronics will manage the overall account relationship and day-to-day sales activities by providing exceptional service and support to assigned customers.Key Responsibilities:Manage the overall account relationship and day-to-day sales activitiesProvide service and support to assigned customer...


  • Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

    Role Summary:We are seeking a skilled Customer Sales Representative to join our team at Arrow Electronics, Inc. This role involves responsible for the day-to-day sales activities, sales support, and customer service tasks for specified customers and assigned accounts from French-speaking Canada.Key Responsibilities:Work with suppliers and internal...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    HP's Partner Managed Print Services sales support team is seeking a skilled Data Analyst to primarily support the US based Partner Managed Print Services team. This role requires no prior experience.**Key Qualifications:**• Excellent organizational skills• Excellent communication skills• Attention-to-detail approach• Proficiency in Microsoft Office...


  • Tlaquepaque, Jalisco, México Intouchcx A tiempo completo

    About IntouchCXWe are a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience and 18,000+ team members worldwide, we provide remarkable customer experiences for innovative brands.About the JobWe are currently hiring full-time and part-time Inbound Customer Service Representatives to...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job SummaryAs a Customer Support Representative at Hewlett Packard, you will be the primary point of contact for regular customers and top-tier clients, handling daily operational matters and resolving issues arising from the end-to-end sales process.Key Responsibilities:Resolve operational issues related to order status, returns, deliveries, invoicing, and...


  • Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

    About the RoleWe are seeking a skilled Quote Services Coordinator to join our team at Arrow Electronics in Guadalajara, Mexico.Company OverviewArrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. With over 220,000 leading technology...

  • Operations Manager

    hace 1 mes


    Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

    About the RoleArrow Electronics, Inc. is seeking an experienced Operations Manager to join our Value Added Services team in Mexico.The ideal candidate will oversee the handoff of orders from the sales team to manufacturing teams, ensuring smooth and timely execution and customer delivery.This role provides Sales Operations functions across multiple Value...


  • Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

    At Arrow Electronics, Inc., we are seeking a skilled Business Development Representative to join our team in Ciudad Acuña. As a key member of our sales team, you will play a critical role in building and maintaining strong relationships with our suppliers and customers.About the RoleThis position requires a highly motivated individual who is able to work...


  • Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

    About Arrow ElectronicsArrow Electronics is a leading provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.We guide innovation forward for thousands of technology manufacturers and service providers worldwide. With sales of $37 billion in 2022, we develop technology...


  • Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

    Arrow Electronics, Inc.About the RoleWe are seeking an Electronic Support Specialist to join our team at Arrow Electronics, Inc. in Guadalajara, Mexico. In this position, you will play a crucial role in providing exceptional customer service and support to our clients.About UsAs a leading technology solutions provider, Arrow Electronics, Inc. brings...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    **Role Overview**As a Global Customer Operations Representative, you will serve as the primary point of contact for top-tier customers at the AMS Market level, handling daily operational matters and resolving issues throughout the sales process. This role requires collaboration with various functions and organizations to address customer support needs.**Key...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    **Company Overview:**Hewlett Packard, a pioneering technology company founded in 1939, continues to shape the future of innovation. As one of the key growth strategic areas, HP Workforce Solutions (HPWS) Business Unit has been established to drive operational excellence and sustainability.The Services Supply Chain (SSC) plays a vital role in delivering Spare...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    About the RoleThe Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead, or Supervisor. In the WW TC community, progression to Expert team member or Senior Country Field TC is achievable.The job provides continuous...


  • Tlaquepaque, Jalisco, México Tanger A tiempo completo

    Company Overview:">Tanger is a leading organization in the industry, dedicated to delivering exceptional products and services.">Job Summary:">We are seeking a highly skilled Administrative Assistant to join our Technology Products Group at Micron Technology, Inc. as a High-Level Office Support Specialist.">About the Role:">The successful candidate will...


  • Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    About HPHewlett Packard is a leading technology company that provides innovative solutions to customers worldwide. Our mission is to deliver high-quality products and services that meet the evolving needs of our customers.Salary InformationThe estimated annual salary for this position is between $80,000 and $110,000, depending on experience and location.Job...