Customer Service Liaison
hace 2 semanas
The Customer Service Partner role at Sealed Air involves providing top-notch support to both internal and external customers on the West Coast of the United States. Key responsibilities include receiving, verifying, and entering orders into the system until delivery to the customer. This position also entails tracking orders for internal and external customers, as well as contributing to the resolution of customer complaints. Additionally, the role involves documenting received orders and attachments from customers by attaching them to the system.
Another critical aspect of this role is verifying and entering invoices, credit notes, debit notes, and returns into the system, monitoring their progress until issuance as directed by management. This position requires collaboration with all departments to meet company deadlines and policies.
What are the essential skills required for this role?
- Order tracking and management
- Effective communication and complaint resolution
- Documentation and data entry
- Collaboration with various departments
Sealed Air is committed to fostering a diverse and inclusive work environment, where talent can thrive. We prioritize talent development and career progression, offering opportunities for growth and continuous learning.
The company is dedicated to providing equal employment opportunities to all applicants and employees, without regard to race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status in accordance with applicable laws.
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