Operations Support Manager
hace 2 días
Citi is an equal opportunity and affirmative action employer. We are seeking a highly motivated Operations Support Manager to join our team.
Job Overview
The Operations Support Manager will provide full leadership and direction to a team of employees, ensuring the seamless delivery of operations support services in alignment with Citi's operations support infrastructure and processes.
Key Responsibilities:
- Lead and mentor a small Operation Support team through delegating daily tasks and responsibilities, as well as recommending new work procedures to streamline operations.
- Conduct training, monitor quality and quantity of team work, and provide feedback on performance, including making recommendations on pay increases, promotions, terminations, etc.
- Analyze operations information and make evaluative judgements to solve problems.
- Responsible for identifying and resolving routine problems and operational issues with broader departmental impact within established procedures.
- Identify hiring needs to ensure adequate staffing.
- Serve as a backup for manager, as needed.
Qualifications
- 0-2 years of relevant experience in a call center or production environment preferred.
- Working knowledge of the financial industry preferred.
- Proactive leadership and motivational skills.
- Proven organization and time management skills.
- Demonstrated problem-solving and decision-making skills.
- Consistently demonstrates clear and concise written and verbal communication skills.
Education
Bachelor's degree/University degree or equivalent experience required.
Compensation and Benefits
The estimated annual salary for this position is $120,000-$180,000, depending on location and experience. Citi offers a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
About Citi
Citi is a leading global bank with operations in over 160 countries. We are committed to diversity, equity, and inclusion in the workplace.
-
Operations Support Manager
hace 3 semanas
Xico, México Citigroup Inc. A tiempo completoAbout the RoleThe Operations Support Manager is an intermediate management level position that requires a strong leader to provide full leadership and direction to a team of employees in an effort to provide operations support services. The role is responsible for ensuring the seamless delivery of operations support services in alignment with Citi operations...
-
Operations Support Manager
hace 1 mes
Xico, México Citi A tiempo completoCiti is a global leader in financial services, and we are seeking an Operations Support Manager to join our team. This role will provide full leadership and direction to a small team of employees, ensuring the seamless delivery of operations support services in alignment with Citi's infrastructure and processes.Key Responsibilities:Lead and mentor a team of...
-
Chief Operations Support Manager
hace 1 mes
Xico, México Citi A tiempo completoJob Description: OverviewCiti is seeking an experienced and skilled Chief Operations Support Manager to lead our Operation Support team in providing top-notch leadership and direction. This individual will be responsible for delegating tasks, recommending new work procedures, and mentoring team members to ensure seamless...
-
Senior Operations Support Manager
hace 1 mes
Xico, México Citi A tiempo completoAbout CitiCiti is a leading global bank that provides financial services to individuals, corporations, and governments. We offer a range of products and services, including consumer banking, credit cards, corporate and investment banking, and transaction services.Job DescriptionWe are seeking an experienced Senior Operations Support Manager to join our team...
-
Operations Manager
hace 2 meses
Xico, México Citi A tiempo completoCiti is seeking an experienced Operations Manager to join our team. As an Operations Manager, you will play a critical role in ensuring the seamless delivery of operations support services.Job OverviewThe Operations Manager will be responsible for leading a small team of employees, providing full leadership and direction to ensure the successful execution of...
-
Senior Operations Support Manager
hace 2 meses
Xico, México Citi A tiempo completoAt Citi, we are seeking a highly experienced Senior Operations Support Manager to lead our team and ensure seamless delivery of operations support services.About the Role:The successful candidate will be responsible for leading a team through delegation of tasks and responsibilities, conducting performance evaluations, determining staffing needs, and...
-
Operations Support Team Lead
hace 2 semanas
Xico, México Citi A tiempo completoJob DescriptionThe Operations Support Team Lead is an intermediate management level position responsible for providing full leadership and direction to a team of employees in an effort to provide operations support services in coordination with the Operations - Core team.Key Responsibilities:Lead and mentor a small Operation Support team through delegating...
-
IT Operations Onsite Support Services Manager
hace 3 semanas
Xico, México Teva Pharmaceuticals A tiempo completoAbout the Opportunity:Teva Pharmaceuticals is seeking an experienced Senior IT Manager to lead our Onsite Support Services team in Mexico. As a key member of our IT department, you will be responsible for overseeing the IT services and infrastructure at our local sites, ensuring smooth operations and user satisfaction.Key Responsibilities:
-
Operations Support Analyst
hace 2 meses
Xico, México Citi A tiempo completoJob OverviewCiti is seeking an Operations Support Specialist 5 to join our team in providing day-to-day operations support in alignment with Citi operations support infrastructure and processes.
-
Operations Support Leader
hace 2 semanas
Xico, México Citi A tiempo completoThe Operations Support Leader is an intermediate management level position that provides full leadership and direction to a team of employees, ensuring seamless delivery of operations support services in alignment with Citi's operations support infrastructure and processes.Key Responsibilities:Lead and mentor a small Operation Support team (typically up to...
-
Operations Support Manager
hace 2 semanas
Xico, México Citigroup Inc. A tiempo completoAbout the RoleWe are seeking an experienced Operations Support Manager to lead our team in delivering high-quality operations support services. This role requires strong leadership and direction skills, with a focus on providing full leadership to a team of employees.Key Responsibilities:Lead the Operations Support department through delegation of tasks and...
-
Global Markets Operations Support Manager
hace 1 mes
Xico, México Citi A tiempo completoCiti is a leading financial institution seeking an experienced Operations Support Manager to join our Global Markets team. This role will play a critical part in driving business growth, ensuring operational efficiency, and delivering exceptional client service.About the Role:Lead a team of operations professionals to deliver high-quality support services to...
-
Senior Operations Support Manager
hace 2 meses
Xico, México Citi A tiempo completoAbout the RoleCiti is seeking a highly skilled Senior Operations Support Manager to join our team. This role will be responsible for leading key sessions, preparing minutes, and closing follow-up of action items and activities with support areas such as operations and technology.Job SummaryThe successful candidate will have experience in ServiceNow and...
-
Senior Manager Operations Support
hace 3 semanas
Xico, México Citi A tiempo completoCiti seeks a Senior Manager Operations Support to accomplish results through the management of a team or department in an effort to provide operations support services in coordination with the Operations - Core team.Responsibilities:Manage professional teams and departments through delegation of tasks and responsibilitiesConduct performance evaluations,...
-
Operations Support Specialist
hace 2 meses
Xico, México Citi A tiempo completoAbout the RoleThe Operations Support Specialist is an entry-level position responsible for providing day-to-day operations support services. Key responsibilities include record/documentation maintenance, storage and retrieval of records, account maintenance, imaging and opening accounts in coordination with the Operations - Core Team.
-
Veterinary Medical Operations Manager
hace 1 mes
Xico, México Zoetis A tiempo completoAt Zoetis, we are seeking a highly skilled Veterinary Medical Operations Manager to join our team. This is an exciting opportunity for an experienced professional to provide technical support and expertise to veterinary professionals and clients in the animal health industry.The ideal candidate will have a strong background in clinical operations and...
-
Operations Support Specialist
hace 4 semanas
Xico, México Citibank (Switzerland) Ag A tiempo completoAbout Citibank (Switzerland) AgCitibank (Switzerland) Ag is a leading financial institution providing a wide range of services to its clients. Our team is committed to delivering exceptional service and support to our customers, and we are seeking a highly skilled Operations Support Specialist to join our team.Estimated Salary: CHF 60,000 - CHF 80,000 per...
-
Financial Operations Senior Manager
hace 2 meses
Xico, México Mufg Mexico A tiempo completoWe are seeking an experienced Financial Operations Senior Manager to join our team at Mitsubishi UFJ Financial Group (MUFG), the 7th largest financial group in the world.As a key member of our operations team, you will be responsible for providing senior-level support and guidance on financial operations, including implementation planning and execution,...
-
Business Operations Manager
hace 2 semanas
Xico, México Hsbc A tiempo completoJob Title: Business Operations ManagerWe are seeking an experienced professional to join our Global Service Center (GSC) team at HSBC as a Business Operations Manager.About the RoleThe role of a Business Operations Manager is to provide effective and comprehensive support for London-based Vice Presidents, Associates, Analysts, and Interns within Global...
-
Operations Manager
hace 2 meses
Xico, México Citi A tiempo completoThe General Services Operations Manager is a senior-level professional responsible for leading and directing the operations support team in coordination with Corporate Services. The primary goal is to utilize advanced knowledge to lead planning and implementation of standards and practices, enhancing productivity, quality, and efficiencies.Key...