Customer Service Ambassador

hace 6 días


Juárez, Chihuahua, México North American Production Sharing, Inc. A tiempo completo
Job Summary

We are seeking a skilled Sales Development Representative to join our team at North American Production Sharing, Inc. As a key member of our sales team, you will play a vital role in driving business growth and revenue.

About the Role

This is an exciting opportunity for a highly motivated and results-driven individual to work with our Sales Manager in developing existing and prospective customers. Your primary focus will be on providing exceptional customer support, resolving product-related issues, and promoting new and existing products through various channels.

Main Responsibilities
  • Identify and pursue new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Research accounts, identify key players, and generate interest in our products
  • Route qualified opportunities to the appropriate sales executive for further development and closure
  • Engage with prospects to qualify leads, build relationships, and drive sales pipeline growth
  • Resolve customer problems, complaints, and questions according to established customer service guidelines and processes
  • Gather valuable insights from customers regarding industries, competitors, potential new products, and opportunities
  • Process requests for literature, shipping information, pricing, and quotes efficiently
Requirements
  • Advanced level of English language proficiency
  • High school diploma or equivalent
  • Experience in a similar role or relevant industry
  • Excellent communication and interpersonal skills
  • Experience with AFS (MRP systems) or similar software
  • Strong computer skills and ability to learn new technologies quickly
What We Offer

We offer a competitive salary of $45,000 - $60,000 per annum, depending on experience, along with a range of benefits that promote work-life balance and professional growth.

How to Apply

If you are a motivated and results-driven individual looking to take your career to the next level, please submit your application, including your resume and a cover letter outlining your relevant experience and qualifications.



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