Fraud Operations Manager

hace 4 días


Xico, México Citigroup Inc. A tiempo completo

**Job Summary**

Citigroup Inc. is seeking a highly skilled Fraud Operations Manager to lead our strategic risk initiatives and drive fraud loss minimization.

About the Role:

The Fraud Ops Sr Manager will be responsible for managing a team of analysts to drive fraud management policies, processes, and procedures. This role requires a strong understanding of risk/reward balance methodology and the ability to make informed decisions to minimize fraud losses.

Key Responsibilities:

  • Manage one or more teams and a component of the fraud loss portfolio.
  • Ensure analysts make appropriate decisions using risk/reward balance methodology.
  • Monitor execution of operational objectives, authorization detection strategies, and goals for the fraud area.
  • Evaluate subordinates' performance and make recommendations for pay increases, hiring, terminations, and other personnel actions.
  • Direct area supported and oversee the delivery of end results and budget management.
  • Conduct resource planning activities and ensure essential procedures are followed.
  • Participate in change management initiatives and contribute to defining standards.
  • Avoiding misleading data by escalating, managing, and reporting control issues with transparency.

Requirements:

  • 6-10 years of experience in a related role.
  • Basic knowledge of the industry required.
  • Proven success in a similar position.
  • Demonstrated ability to persuade and influence others.
  • Clear and concise written and verbal communication.
  • Ability to remain unbiased in a diverse working environment.

Compensation:

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.

Benefits:

Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Citi:

Citi is a global bank with operations in over 160 countries. We are committed to diversity, equity, and inclusion in the workplace.



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