Service Desk Agent

Azka IT Consulting is seeking a talented IT Service Desk Agent - Portuguese to join our team.We are a Mexican company that connects top IT talent with Latin American and US companies.The successful candidate will be responsible for all activities surrounding the IT Service Desk, including answering calls, monitoring tickets, and resolving issues within...

Azka It Consulting is seeking a skilled IT Service Desk Agent to join our team. As a key member of our support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:- Answering calls and responding to tickets in a timely and professional manner.- Resolving technical issues remotely, utilizing...

Azka IT Consulting is seeking a highly skilled IT Service Desk Agent - Portuguese to join our team.This role is responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Answering calls and responding to tickets in a timely and professional manner.Resolving technical issues related to M365 office...

Job Description:The role of the Service Desk Agent is to provide exceptional customer service and technical support to our clients. As a Service Desk Agent, you will be the first point of contact for customers experiencing technical issues with our fleet management software.Key Responsibilities:Respond to customer inquiries and resolve technical issues in a...

About Cover DeskCover Desk is a leading provider of virtual assistance services, connecting independent insurance agencies with highly educated and talented virtual assistants in Mexico. With six years of experience, we have established ourselves as a trusted partner for insurance agencies looking to grow and thrive.As a virtual assistant to Cover Desk...

Job OverviewThe Service Desk Agent is responsible for providing exceptional customer service to our clients. This includes handling incoming calls, emails, and chats, as well as troubleshooting and resolving technical issues in a timely and efficient manner.Responsibilities and Duties• Receive and analyze customer requests, providing information or routing...

**About Cover Desk**:Cover Desk is a leading provider of virtual assistants to the insurance industry. We are seeking a highly skilled Bilingual Customer Service Representative to join our team.**Job Scope**:As a virtual assistant to Cover Desk, you will provide bilingual customer service and back-office assistance to a US-based insurance agency. You will be...

About Cover DeskCover Desk is a leading provider of virtual assistants to independent insurance agencies in the US. We offer a unique opportunity for talented individuals to join our team and support our clients in providing excellent customer service and back-office assistance.Job ScopeAs a virtual assistant to Cover Desk, you will represent and support a...

{"h1": "Service Desk Agent Role at Gm Financial"} At Gm Financial, we are seeking a skilled Service Desk Agent to join our team. As a Service Desk Agent, you will be responsible for providing timely and effective technical support to our internal customers. Your primary goal will be to resolve technical issues efficiently, ensuring minimal disruption to our...

About Cover DeskCover Desk is a leading provider of virtual assistants to the insurance industry. With six years of experience, we have established ourselves as a trusted partner for independent insurance agencies looking to grow and thrive.Job ScopeAs a virtual assistant to Cover Desk Mexico, you will represent and support a US-based insurance agency in...

Job Title: Service Desk AgentJob Summary:We are seeking a highly skilled and motivated Service Desk Agent to join our team at Gss. As a Service Desk Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Gather customer information and determine the root cause of the issue.Ensure...

**About Cover Desk: A Leader in Virtual Support**Cover Desk is a pioneer in providing top-notch virtual support services to insurance agencies. With six years of experience, we have established ourselves as a reliable partner for businesses looking to expand their customer service capabilities.We are currently seeking a highly skilled Bilingual Customer...

**About Cover Desk**Cover Desk is a leading provider of virtual assistants to insurance agencies in the US, helping them grow and thrive. We are seeking a highly skilled and bilingual virtual assistant to join our team in Monterrey, Mexico.**Job Scope**As a virtual assistant, you will provide customer service and back-office support to a US-based insurance...

**Job Summary:**The Service Desk Team Leader plays a crucial role in delivering technical leadership and support for a team of service desk agents to provide high-quality technical support and maintain the efficiency of an organization's IT systems.**Key Responsibilities:**Team Leadership:Lead, coach, and mentor a team of service desk agents to ensure they...

Job SummaryTroubleshoot and Resolve IssuesAs a Technical Service Agent, you will be responsible for troubleshooting and resolving technical issues with our proprietary software and hardware. This will involve using necessary tools to diagnose and repair problems, as well as documenting all incidents and requests.Collaboration and CommunicationYou will work...

About Cover Desk:Cover Desk is a leading provider of virtual assistance services to the insurance industry, connecting highly educated and talented virtual assistants with US-based insurance agencies to help them grow and thrive.Job Scope:As a virtual assistant to Cover Desk Mexico, you will represent and support a US-based insurance agency as their...

We are seeking a highly skilled Bilingual Service Desk Specialist to provide exceptional customer support to our clients via phone, email, and chat. The ideal candidate will possess advanced proficiency in both English and German, as well as a proven track record in a Service Desk or technical support role.Key Responsibilities:Provide high-quality customer...

Job OverviewThe Service Desk Agent role at Vontier involves providing exceptional customer service to clients through various communication channels, including phone, email, and chat. As a key member of our team, you will be responsible for troubleshooting and resolving technical issues in a timely and efficient manner, escalating cases to internal...

At Sequoia Connect, we're seeking a skilled Bilingual Service Desk Specialist to provide exceptional customer support to our clients. With a strong focus on innovation and automation, our client is a fast-growing next-generation service provider delivering excellence in IT, BPO, and consulting services. As a key member of our team, you'll be responsible for...

We are seeking a highly skilled Bilingual Service Desk Specialist to provide exceptional customer support to clients via phone, email, and chat. This role requires advanced proficiency in both English and French, as well as proven experience in a Service Desk or technical support role.Key Responsibilities:Provide high-quality customer support to clients via...