Customer Service Representative

hace 2 días


Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

Job Summary

We are seeking a highly organized and customer-focused individual to join our team as a Customer Agent at Johnson Controls. In this role, you will be responsible for ensuring timely and effective delivery of products to our customers, while providing exceptional customer service and support.

Key Responsibilities

• Process customer orders accurately and efficiently in SAP
• Communicate with customers regarding order status, delivery dates, and any issues that may arise
• Monitor and manage backorders, coordinating with internal teams to resolve any discrepancies
• Handle customer complaints and non-conformities, working to resolve issues promptly and fairly
• Provide excellent customer service, responding to customer inquiries and concerns in a timely and professional manner
• Maintain accurate records and documentation, including customer information and order details

Requirements

• Bachelor's degree in business, international relations, or related field
• English proficiency and excellent communication skills
• Previous experience in customer service or a related field
• Strong problem-solving skills and attention to detail
• Proficiency in SAP and Microsoft Office
• Ability to work in a fast-paced environment and prioritize multiple tasks

What We Offer

Johnson Controls is an equal opportunities employer and offers a competitive salary and benefits package. We are committed to providing a safe and inclusive work environment for all employees.



  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at Johnson Controls. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Process customer orders effectively, ensuring timely delivery of products and...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls International A tiempo completo

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Johnson Controls International. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key...


  • Saltillo, Coahuila de Zaragoza, México Steelcase A tiempo completo

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Steelcase. As a Customer Service Representative, you will be responsible for providing exceptional customer experience to our clients, both internal and external.Key Responsibilities:Provide top-notch customer service to clients through various communication...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    {"title": "Customer Service Representative", "description": "\u003Cp\u003E\u003Cstrong\u003EKey Responsibilities\u003C\/strong\u003E\u003C\/p\u003E\u003Cp\u003E\u003Cstrong\u003EOrder Processing\u003C\/strong\u003E\u003C\/p\u003E\u003Cp\u003E\u003Cul\u003E\u003Cli\u003E\u003Cstrong\u003EOrder Input\u003C\/strong\u003E: Input orders into SAP, handling various...


  • Saltillo, Coahuila de Zaragoza, México Envisage International A tiempo completo

    {"title": "International Customer Service Representative", "content": "**About the Role**We are seeking a highly skilled and motivated International Customer Service Representative to join our team at Envisage International. As a key member of our customer support team, you will be responsible for providing exceptional service to our international and study...


  • Saltillo, Coahuila de Zaragoza, México Md Medical Group A tiempo completo

    **Job Summary:**We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Md Medical Group. As a key member of our call center team, you will be responsible for providing exceptional customer service to our patients, addressing their inquiries, and resolving any issues that may arise.**Key...


  • Saltillo, Coahuila de Zaragoza, México Md Medical Group A tiempo completo

    **Job Summary**At Md Medical Group, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As an Inbound Call Center Agent, you will be responsible for providing exceptional customer service to our patients, handling their inquiries, and resolving any issues they may have.**Key Responsibilities**Handle customer...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Summary**We are seeking a highly skilled and experienced Customer Service Senior Representative to join our team at Johnson Controls. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Process and manage customer orders with high accuracy and...


  • Saltillo, Coahuila de Zaragoza, México Md Medical Group A tiempo completo

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Md Medical Group. As an Inbound Call Center Agent, you will be responsible for providing exceptional customer service to our patients, answering their inquiries, and resolving their concerns in a timely and professional manner.Key...


  • Saltillo, Coahuila de Zaragoza, México Coficab A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Coficab. As a key member of our customer-facing team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and delivering exceptional customer experiences.Key ResponsibilitiesDevelop and maintain...


  • Saltillo, Coahuila de Zaragoza, México Planen A tiempo completo

    Job SummaryWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative at Planen. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and ensuring that their needs are met in a timely and efficient manner.Key ResponsibilitiesReview...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls International A tiempo completo

    **Job Summary**Johnson Controls International is seeking a highly skilled and customer-focused Senior Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring customer satisfaction.**Key Responsibilities**•...


  • Saltillo, Coahuila de Zaragoza, México Elettric80 A tiempo completo

    Elettric80, a leading global provider of automated intralogistics systems, is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Spare Parts Department, you will play a critical role in ensuring the smooth operation of our customers' facilities.Responsibilities:Provide exceptional customer service by responding...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls International A tiempo completo

    **Job Summary**We are seeking a highly skilled and experienced Customer Service Representative Senior to join our team at Johnson Controls International. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities**Provide timely and effective resolution to...


  • Saltillo, Coahuila de Zaragoza, México Brightdrop Virtual Assistants, Llc A tiempo completo

    Customer Service Representative for Auto DealershipsWe are seeking a highly skilled Customer Service Representative to join our team in Mexico, providing exceptional support to Auto Dealerships in the United States. Our client offers a stable and rewarding work environment, with a focus on customer retention solutions for the automobile industry.Key...


  • Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo

    **Job Summary**We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for ensuring that customer orders are fulfilled accurately and efficiently.**Key Responsibilities**Process customer orders in a timely and accurate mannerMonitor and manage backorders,...


  • Saltillo, Coahuila de Zaragoza, México The Vanguard Insurance Agency A tiempo completo

    About The Vanguard Insurance AgencyWe are a highly respected, independent, and progressive insurance agency in the greater Houston area. Our agency prides itself on providing five-star service and being there for our clients' every insurance need, personal and commercial lines.Job SummaryWe are seeking an inspired leader to fill the role of Customer Service...


  • Saltillo, Coahuila de Zaragoza, México Contactpoint 360 A tiempo completo

    About ContactPoint 360ContactPoint 360 is a global business process outsourcing (BPO) company that provides exceptional customer experiences for clients worldwide.Our CultureWe value a culture of innovation, empowerment, and family-like bonds within our organization. Our team is passionate about delivering outstanding people and customer experiences, putting...


  • Saltillo, Coahuila de Zaragoza, México Planen A tiempo completo

    Job OverviewWe are seeking a highly skilled and detail-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for reviewing requests, accurately entering Prior Authorization in claims systems, and providing clinical outcomes to members and their physicians.Key ResponsibilitiesReview requests to...


  • Saltillo, Coahuila de Zaragoza, México Workplace Options A tiempo completo

    Customer Service SpecialistAt Workplace Options, we're committed to delivering high-quality care to individuals around the world. As a Customer Service Specialist, you'll play a vital role in supporting our clients and providers.Key Responsibilities:Assess employee needs through targeted questioning and gather personal informationProvide clear explanations...