Empleos actuales relacionados con Customer Service Advocate - Xico, México - Nutanix

  • Customer Service Representative

    hace 3 semanas

    Xico, México Percepta International A tiempo completo

    **Job Title:** Customer Service Representative**Job Summary:** We are seeking a highly skilled Customer Service Representative to join our team at Percepta International. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and building strong relationships with our...

  • Customer Success Advocate

    hace 3 semanas

    Xico, México Salesforce A tiempo completo

    Job CategoryCustomer SuccessJob Details**About Salesforce**We're a leader in cloud-based customer relationship management, empowering companies to connect with their customers in a whole new way.**Customer Success Advocate**Triage / Voice Support EngineeringMexico City**ROLE DESCRIPTION**:You will have primary responsibility for providing front-line...

  • Customer Service Advocate

    hace 1 semana

    Xico, México Mexico Btm A tiempo completo

    **Donor Relationship Specialist Job Summary**:This role is responsible for establishing and maintaining good relationships with donors, ensuring a smooth hand-off of donor to the Donor Operations team for next steps in the donation process. The successful candidate will be able to communicate effectively with individuals, provide excellent customer service,...

  • Customer Success Advocate

    hace 3 semanas

    Xico, México Awesomely A tiempo completo

    Customer Success HeroWe are seeking a highly skilled and dedicated Customer Success Hero to join our team at Awesomely. As a Customer Success Hero, you will be responsible for providing exceptional support to our customers and members, ensuring their success and satisfaction with our products.Key Responsibilities:Provide timely and effective support to...

  • Customer Service Representative

    hace 2 semanas

    Xico, México Rockwell Automation A tiempo completo

    At Rockwell Automation, we're committed to helping our customers succeed in a rapidly changing world. As a Customer Care Advocate, you'll play a critical role in ensuring our products and services meet the highest standards of quality and reliability.Main Responsibilities:Coordinate field service engineers to dispatch to customer locations to support our...

  • Representante de Servicio al Cliente Bilingüe Home Office

    hace 2 semanas

    Xico, México Customer Service Is A tiempo completo

    **Vacante en Customer Service IS: Agente de Servicio al Cliente Bilingüe (Home Office)****Resumen del Puesto:** Buscamos un agente de servicio al cliente bilingüe para unirse a nuestro equipo en Customer Service IS. Como agente de servicio al cliente bilingüe, serás la conexión vital entre nuestra empresa y nuestros clientes de habla hispana e inglesa,...

  • Customer Success Advocate

    hace 3 semanas

    Xico, México Gigamon A tiempo completo

    About the RoleGigamon, a leader in cloud visibility and analytics, is seeking a highly motivated and customer-centric Customer Success Associate to join our team. As a key player in our Customer Success Team, you will be responsible for ensuring our customers achieve their desired business outcomes by providing exceptional support and guidance throughout...

  • Customer Service Resolution Specialist

    hace 2 semanas

    Xico, México Citi A tiempo completo

    The Customer Service Resolution Specialist at Citi is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:**Manage a portfolio...

  • Customer Service Resolution Specialist

    hace 1 semana

    Xico, México Citi A tiempo completo

    The Customer Service Resolution Specialist is an intermediate-level position at Citi responsible for providing clients with timely and professional resolutions in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Key Responsibilities**:Manage a...

  • Customer Service Intermediate Analyst

    hace 2 semanas

    Xico, México Citi A tiempo completo

    The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support.**Key Responsibilities:**Manage a portfolio of...

  • Enterprise Customer Advocate

    hace 1 semana

    Xico, México Incode Technologies A tiempo completo

    **Unlock Customer Potential**Incode Technologies, a leading provider of world-class identity solutions, is seeking a skilled Enterprise Customer Success Manager to drive growth and satisfaction for our enterprise and SaaS clients.This role requires a strong project management background, excellent communication skills, and the ability to distill complex...

  • Customer Service Representative

    hace 3 semanas

    Xico, México Glidewell Mexico City A tiempo completo

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Glidewell Mexico City. As a key member of our customer service department, you will be responsible for providing exceptional service to our customers, resolving their inquiries and issues in a timely and...

  • Customer Service Representative

    hace 3 semanas

    Xico, México Forwarder A tiempo completo

    Job Title: Customer Service ParaCompany: ForwarderLocation: Miguel Hidalgo CdMxJob Type: Full-timeJob Description:Job Summary:We are seeking a highly motivated and organized Customer Service Para to join our team at Forwarder. As a Customer Service Para, you will be responsible for providing exceptional customer service to our clients, responding to their...

  • Customer Service Representative

    hace 3 semanas

    Xico, México Farfetch A tiempo completo

    We're seeking a Customer Service Representative to join our team at Farfetch. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences across various communication channels.The ideal candidate will have a minimum of 1 year of customer service experience, preferably in a fashion environment. They...

  • Customer Service Representative

    hace 3 semanas

    Xico, México Farfetch A tiempo completo

    Customer Service AdvisorAt Farfetch, we're passionate about delivering exceptional customer experiences. As a Customer Service Advisor, you'll play a vital role in ensuring our customers receive the highest levels of service across all communication channels.Key Responsibilities:Respond to customer inquiries via chat, email, and telephoneProvide product and...

  • Customer Service Representative

    hace 3 semanas

    Xico, México Aig A tiempo completo

    **Job Summary**:We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for ensuring the satisfaction of our producers by providing timely and effective solutions to their service requests.**Key Responsibilities**: Respond to and resolve customer...

  • Customer Service Specialist

    hace 3 semanas

    Xico, México Diageo A tiempo completo

    Job Title: Customer Service AnalytsJob Summary: We are seeking a highly skilled Customer Service Analyts to join our team at Diageo. As a key member of our service delivery team, you will be responsible for analyzing customer service data to identify trends and areas for improvement.Key Responsibilities:Analyze customer service data to identify trends and...

  • Customer Service Director

    hace 2 semanas

    Xico, México Case Consultores A tiempo completo

    **Customer Service Manager Role**At Case Consultores, we are seeking a skilled Customer Service Manager to lead our customer service operations in Mexico and North Latin America. This position requires a strong analytical mindset, excellent communication skills, and the ability to drive results.**Key Responsibilities:**• Contribute customer service...

  • Customer Service Representative

    hace 2 semanas

    Xico, México Farfetch A tiempo completo

    At Farfetch, we're passionate about delivering exceptional customer experiences. We're seeking a Customer Service Advisor to join our team and help us achieve this goal.The ideal candidate will have a minimum of 1 year of customer service experience, preferably in a fashion environment. They will be fluent in English and proficient in the use of IT systems,...

  • Customer Service Representative

    hace 3 semanas

    Xico, México American International Group A tiempo completo

    Customer Service Coordinator (Bilingual)At American International Group, we're seeking a highly skilled Customer Service Coordinator to join our team in Mexico City. As a key member of our customer support team, you'll play a vital role in ensuring our clients receive exceptional service when traveling abroad.Key Responsibilities:Provide top-notch customer...

Customer Service Advocate

hace 2 meses

Xico, México Nutanix A tiempo completo
Customer Service Advocate

We are seeking a highly skilled and dedicated Customer Service Advocate to join our team at Nutanix. As a key member of our support organization, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Handle all process and systems-related support requests, including licensing requests and support portal issues.
  • Define and drive changes to our systems and processes, working with support management and incorporating feedback from customers and field implementations.
  • Develop and contribute to internal and external knowledge bases.
  • Serve as a liaison between the Technical Support team, Management, and customers to improve customer service and business productivity.
  • Be a champion for our customers, going above and beyond to support their business and use of the Nutanix product to ensure highly satisfied customers.

Requirements:

  • Excellent verbal and written communication skills, problem-solving skills, customer service, and interpersonal skills.
  • The passion and ability to adapt to a fast-paced environment, learning new things, while never being satisfied with the status quo.
  • Highly organized, process, and detail-oriented.
  • Experience in developing and implementing process improvements.
  • Prior experience with CRM tools, preferably Salesforce.
  • Proficiency with Excel and PowerPoint.
  • Self-driven with a willingness to work in a fast-growing company with huge potential.

Qualifications and Experience:

  • 2+ years of experience in customer-facing positions.
  • Prior experience supporting a Support organization is a plus.
  • Familiar with or industry knowledge of virtualization, networking, Linux, and storage technologies.
  • Willing to learn the basics of Nutanix technology and its processes.

About Us:

Nutanix is a global leader in enterprise cloud computing, providing a software-defined platform for virtualization and storage. Our team is passionate about delivering exceptional customer service and support to our clients, and we are looking for a talented individual to join our team.