Sales Engineering Manager

hace 2 días


Xico, México Splunk A tiempo completo

About the Role

Splunk is seeking a highly motivated and results-oriented individual to join our dynamic Pre-Sales team. As a Sales Engineering Manager, you will be responsible for leading a team of Sales Engineers in support of sales to achieve revenue targets and ensure customer success.

Key Responsibilities

  • Lead a team of Sales Engineers to ensure sales and customer success
  • Engage directly with Pre-Sales and Sales Leadership to strategize on opportunities and engage on pre-sales activities for Splunk's solutions
  • Conduct pipeline recruiting efforts to find and hire top field engineering talent
  • Mentor and coach new hires during onboarding and subsequent phases to ensure proper ramping of skills and capabilities
  • Ensure that your team is enabled to support required Splunk products and solutions
  • Work closely with field leadership to jointly develop strategic and technical account plans
  • Interact with customers and prospects to understand their business challenges
  • Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post-sales activities
  • Support Splunk Professional Services by identifying and scoping new opportunities and following major engagements to ensure customer success
  • Provide Sales Engineers with continual development feedback and co-developing development plans for each individual
  • Manage performance and key talent closely to retain top talent and manage performance at all levels
  • Deliver annual performance reviews using the skill/will methodology and assist SEs with building out and executing their individual development plans
  • Conduct regular 1:1s with team members to provide constructive feedback and skills development
  • Work cross-functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations
  • Deliver presentations and technical briefings to customers on Splunk products and solutions

Requirements

  • At least 8+ years' experience in technically selling and supporting software products to IT organizations
  • At least 2+ years' related SE/SA Management experience is highly preferred
  • Excellent communication skills - written and oral
  • Ability to communicate complex ideas and articulate thoughts
  • Experience and familiarity with the Splunk portfolio is helpful
  • Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
  • Ability to work with diverse groups of people and challenge and lead people toward their peak performance
  • Able to travel up to 50%


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