Sales Engineering Manager
hace 2 días
About the Role
Splunk is seeking a highly motivated and results-oriented individual to join our dynamic Pre-Sales team. As a Sales Engineering Manager, you will be responsible for leading a team of Sales Engineers in support of sales to achieve revenue targets and ensure customer success.
Key Responsibilities
- Lead a team of Sales Engineers to ensure sales and customer success
- Engage directly with Pre-Sales and Sales Leadership to strategize on opportunities and engage on pre-sales activities for Splunk's solutions
- Conduct pipeline recruiting efforts to find and hire top field engineering talent
- Mentor and coach new hires during onboarding and subsequent phases to ensure proper ramping of skills and capabilities
- Ensure that your team is enabled to support required Splunk products and solutions
- Work closely with field leadership to jointly develop strategic and technical account plans
- Interact with customers and prospects to understand their business challenges
- Develop a close working relationship with Professional Services and Education to ensure alignment between pre and post-sales activities
- Support Splunk Professional Services by identifying and scoping new opportunities and following major engagements to ensure customer success
- Provide Sales Engineers with continual development feedback and co-developing development plans for each individual
- Manage performance and key talent closely to retain top talent and manage performance at all levels
- Deliver annual performance reviews using the skill/will methodology and assist SEs with building out and executing their individual development plans
- Conduct regular 1:1s with team members to provide constructive feedback and skills development
- Work cross-functionally with support, product management, engineering, and other organizations to ensure alignment with the field, provide process and product feedback, and resolve critical customer situations
- Deliver presentations and technical briefings to customers on Splunk products and solutions
Requirements
- At least 8+ years' experience in technically selling and supporting software products to IT organizations
- At least 2+ years' related SE/SA Management experience is highly preferred
- Excellent communication skills - written and oral
- Ability to communicate complex ideas and articulate thoughts
- Experience and familiarity with the Splunk portfolio is helpful
- Domain expertise with IT Operations, Application Management, and/or Security/Compliance is desirable
- Ability to work with diverse groups of people and challenge and lead people toward their peak performance
- Able to travel up to 50%
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