Customer Compliance Manager
hace 3 días
{"h1": "Know Your Customer Manager Role", "p": "At Hsbc, we're committed to delivering exceptional customer experiences while maintaining the highest standards of compliance and risk management. As a Know Your Customer Manager, you'll play a critical role in ensuring our customers' identities are verified and our operations are aligned with regulatory requirements.", "ul": [{"li": "Lead a team of analysts in managing the Know Your Customer process, ensuring timely delivery of files and adherence to quality standards."}, {"li": "Collaborate with the Lines of Business to communicate information and client documentation requirements for the process of renewals."}, {"li": "Adhere to compliance and operational risk controls, reporting control weaknesses, compliance breaches, and operational loss events as necessary."}], "h2": "Key Responsibilities", "p": "As a Know Your Customer Manager, you'll be responsible for:", "ul": [{"li": "Managing a team of analysts to ensure the Know Your Customer process is executed efficiently and effectively."}, {"li": "Communicating with the Lines of Business to ensure information and client documentation requirements are met."}, {"li": "Ensuring adherence to compliance and operational risk controls, including reporting control weaknesses and compliance breaches."}], "h2": "Requirements", "p": "To be successful in this role, you'll need:", "ul": [{"li": "Minimum 2 years of experience in Know Your Customer or a related field."}, {"li": "Analytical skills in respect of a wide variety of document types."}, {"li": "Familiarity with the Bank Secrecy Act and other AML regulatory frameworks."}, {"li": "Very good level of English, with a minimum C1 level as per British Council."}, {"li": "Numerical data management and basic knowledge of Excel."}, {"li": "Sound knowledge of fund and corporate structures."}, {"li": "Project management skills."}], "h2": "What We Offer", "p": "At Hsbc, we're committed to providing our employees with a supportive and inclusive work environment. As a Know Your Customer Manager, you'll have access to:", "ul": [{"li": "A competitive salary and benefits package."}, {"li": "Opportunities for career growth and professional development."}, {"li": "A dynamic and diverse work environment."}], "h2": "Join Us", "p": "If you're passionate about delivering exceptional customer experiences and maintaining the highest standards of compliance and risk management, we encourage you to apply for this exciting opportunity.", "lang_code": "en-US"}
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Customer Compliance Manager
hace 1 semana
Guadalajara, Jalisco, México Hsbc A tiempo completoJob Title: Know Your Customer ManagerJob Summary:We are seeking an experienced professional to join our team in the role of Know Your Customer Manager at Hsbc. As a key member of our team, you will be responsible for ensuring Hsbc's compliance with all relevant regulations and Group policies.Key Responsibilities:Lead a team of analysts in performing their...
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Customer Compliance Manager
hace 1 semana
Guadalajara, Jalisco, México Hsbc A tiempo completoJob Title: Know Your Customer ManagerJob Summary:We are seeking an experienced professional to join our team in the role of Know Your Customer Manager at Hsbc. As a key member of our team, you will be responsible for ensuring Hsbc's compliance with all relevant regulations and Group policies.Key Responsibilities:Lead a team of analysts in performing their...
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Administrative Manager
hace 1 semana
Guadalajara, Jalisco, México ADMINISTRATIVE MANAGER A tiempo completoAbout the RoleWe are seeking an experienced Administrative Manager to join our team. As a key member of our organization, you will be responsible for managing the administrative functions of our branch, ensuring the efficient utilization of human, financial, and material resources.Key ResponsibilitiesStrategic Planning: Develop and implement strategic plans...
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Commercial Manager
hace 1 semana
Guadalajara, Jalisco, México Administrative Manager A tiempo completoAbout the RoleWe are seeking an experienced Administrative Manager to lead our Chemical Products branch. As a key member of our team, you will be responsible for managing the human, financial, and material resources of the branch to maximize their utilization and focus on meeting sales objectives.Key ResponsibilitiesBusiness Development: Identify and pursue...
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Customer Operations Manager
hace 1 semana
Guadalajara, Jalisco, México Uber Freight A tiempo completoAbout the RoleThe Operations Manager is a key contributor to source, prepare and analyze data coming from Transportation Management Systems. The Operations Manager will act as a facilitator to achieve all the milestones from the Order to Cash (OTC) process and will supervise customer overall transportation operation.Core Activities for the Operations...
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Customer Service Manager
hace 1 semana
Guadalajara, Jalisco, México At&T Mexico A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team at At&T Mexico. As a Customer Service Manager, you will be responsible for leading a team of Customer Advocates who handle customer inquiries, complaints, and billing issues with the highest degree of courtesy and professionalism.Key ResponsibilitiesLead a...
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Customer Success Manager
hace 2 meses
Guadalajara, Jalisco, México Toshiba Global Commerce Solutions A tiempo completoToshiba Global Commerce Solutions is seeking a Customer Success Manager to play a critical role in ensuring the success and satisfaction of our retail clients. Your primary focus will be on guiding the customer through the onboarding and adoption journey, providing exceptional support, building strong relationships, and promoting long-term...
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Customer Experience Manager
hace 1 semana
Guadalajara, Jalisco, México Nextiva A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Care Supervisor to join our team at Nextiva. As a Customer Care Supervisor, you will be responsible for leading, coaching, and developing a team of customer care professionals to deliver exceptional customer experiences.Key ResponsibilitiesLead and manage a team of customer care agents to...
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Compliance Risk Manager
hace 3 días
Guadalajara, Jalisco, México Leadsmarket A tiempo completo{"title": "Compliance Analyst Role at Leadsmarket", "description": "At Leadsmarket, we're seeking a skilled Compliance Analyst to join our legal and compliance teams. As a key point of contact, you'll establish and maintain strong business relationships, ensuring our operations align with regulatory requirements.Key Responsibilities:Complete work assignments...
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Tax and Compliance Manager
hace 1 semana
Guadalajara, Jalisco, México Alia Integrando Talento A tiempo completoJob Summary:As a Tax and Compliance Manager at Alia Integrando Talento, you will be responsible for ensuring compliance with all relevant domestic and international tax laws and regulations. This is a full-time, on-site position that requires fluency in English and Spanish.Key Responsibilities:Ensure compliance with all relevant tax laws and...
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Customer Success Manager
hace 6 días
Guadalajara, Jalisco, México Hitachi Vantara Corporation A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Hitachi Vantara Corporation. As a key member of our organization, you will be responsible for driving customer satisfaction, deployment, and utilization of our digital solutions.Key ResponsibilitiesManage and grow the annual recurring revenue (ARR) of assigned customer...
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Customer Success Manager
hace 1 semana
Guadalajara, Jalisco, México GlobalLogic A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at GlobalLogic. As a key member of our customer success organization, you will be responsible for driving service level excellence and ensuring customer satisfaction across our client base.The ideal candidate will have a proven track record of success in...
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Customer Success Manager
hace 1 semana
Guadalajara, Jalisco, México Globallogic A tiempo completoJob Summary:As a seasoned Customer Success Manager at GlobalLogic, you will be responsible for driving service level excellence and ensuring customer satisfaction across our client base. You will work closely with cross-functional teams to develop and implement strategies that drive customer growth, retention, and satisfaction.Key Responsibilities:• Manage...
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Customer Success Manager
hace 6 días
Guadalajara, Jalisco, México Amdocs A tiempo completoAbout the RoleWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Amdocs. As a Customer Success Manager, you will be responsible for driving customer success and adoption of our software solutions for the telecommunications industry.Key ResponsibilitiesHelp scope, build, and deliver ongoing product adoption,...
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Commercial Director
hace 16 horas
Guadalajara, Jalisco, México Administrative Manager A tiempo completoJob Summary:We are seeking an experienced Commercial Manager to join our team. As a key member of our administrative department, you will be responsible for managing the human, financial, and material resources of our branch to maximize their utilization and achieve sales objectives.Key Responsibilities:Business Development: Focus on meeting sales objectives...
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Customer Service Manager
hace 1 semana
Guadalajara, Jalisco, México At&T Mexico A tiempo completoJob Summary:At AT&T Mexico, we are seeking a highly skilled and experienced Customer Service Manager to lead our team of Customer Advocates. As a key member of our organization, you will be responsible for managing customer inquiries, complaints, and billing issues with the highest degree of courtesy and professionalism.Key Responsibilities:Lead a team of...
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Quality Assurance Manager
hace 18 horas
Guadalajara, Jalisco, México Flex A tiempo completoQuality Manager (Metal Mechanical) Job SummaryWe're seeking a highly skilled Quality Manager (Metal Mechanical) to join our team at Flex in Guadalajara, North Campus. Reporting to the Quality Manager, this role involves developing, implementing, and coordinating product assurance programs to prevent or eliminate defects in new or existing products.Key...
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Senior Principal Customer Success Manager
hace 15 horas
Guadalajara, Jalisco, México Ll Oefentherapie A tiempo completoCustomer Success ManagerOracle's Customer Success Organization is undergoing a customer-centric transformation, aiming to redefine customer experience and unify the front, middle, and back office for a 360-degree view of the customer. As a Customer Success Manager, you will leverage deep business, industry, and product knowledge to partner with Oracle Cloud...
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Customer Success Manager
hace 15 horas
Guadalajara, Jalisco, México Hewlett Packard Enterprise A tiempo completoAbout the RoleThe Customer Success Manager is a key role in the customers' digital transformation journey. This position partners with HPE account teams to understand customers' business objectives, project priorities, and consumption outcomes, orchestrating their adoption journey to optimize their experiences with HPE's portfolio.Key...
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Customer Support Manager
hace 1 semana
Guadalajara, Jalisco, México Salesloft A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Customer Support Manager to join our team at Salesloft. As a key member of our fast-growing and high-performing customer support team, you will be responsible for coaching and mentoring a team of customer support agents who act as the first point of contact for our customers.Key...
