Customer Technology Specialist

hace 3 semanas


Xico, México Kyndryl A tiempo completo
About Kyndryl

We design, build, manage, and modernize mission-critical technology systems that the world depends on every day. Our team is always moving forward, pushing ourselves to build a more equitable and inclusive world for our employees, customers, and communities.

The Role

As a Customer Technology Advisor, you will be an integral part of our cutting-edge Go-To-Market team. You will leverage your technical and solution expertise to drive targeted opportunities and exceed customer expectations. You will work closely with our Kyndryl Consult Partners and customer partners to deliver unique and differentiated value to our customers.

Key Responsibilities
  • Support Consulting, Advisory, and Architecture activities across Sales, Pre-Sales & Delivery
  • Collaborate with Customer Partners and Kyndryl Consult Partners to develop profitable deals
  • Provide value-driven solutions within the practice services domain(s)
  • Develop and deliver compelling demonstrations, proof of concepts, and prototypes
  • Coordinate the entire pre-sales process, ensuring quality and compliance verification
Requirements
  • Deep domain knowledge of Services offerings and technical solutions in a practice
  • Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions
  • Prior consultative selling experience
  • Externally recognized as an expert in the technology and/or solutioning areas, including technical certifications supporting subdomain focus area(s)
About You

You're a customer-focused professional with a growth mindset, keen to drive your own personal and professional development. You possess strong technical and business acumen, with a passion for delivering unique and differentiated value to our customers.

We're looking for someone who is open and borderless, naturally inclusive in how they work with others. If you're a strategic thinker with exceptional customer-facing skills, combined with an articulate communication style and interpersonal finesse, we'd love to hear from you.



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