Customer Account Specialist

hace 1 semana


Xico, México Sofvio A tiempo completo

We're seeking a highly skilled Customer Account Specialist to join our team at Sofvio.

About the Role:

As a Customer Account Specialist, you will be responsible for efficiently servicing current clients once the sales team has onboarded them.

Key Responsibilities:

  • Educate our clients on the details of their policies.
  • Effectively communicate the impact of policy changes or additions on an insured's policy.
  • Leverage technology to meet our client's evolving needs.
  • Work through customer service requests with quality and speed.
  • Build rapport to ensure that all clients are receiving the reputable G&G exceptional experience.
  • Work effectively in a collaborative team environment.

Requirements:

3+ years of experience in call center.

Compensation:

USD 5.5/hour + bonuses (up to 5% of base compensation).

Location:

Remote (for Mexico, Colombia, Argentina, Chile, Ecuador, Costa Rica, Brazil, Panama, Paraguay, Bolivia, Nicaragua, Venezuela, Guyana, El Salvador, and Peru residents).



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