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Exceptional Account Protection Specialist
hace 1 mes
About American Express
At American Express, we empower individuals and businesses to progress in incredible ways. Our diverse community of colleagues is united by a commitment to backing our customers, communities, and each other.
We believe that with the right support, people can achieve their goals and make a meaningful impact. That's why we offer industry-leading training, coaching, and benefits to help you grow your skills and create a career journey that's unique and fulfilling to you.
Your Role in This Journey
As an Exceptional Account Protection Specialist, you'll be at the forefront of detecting, preventing, and stopping potential losses for our organization through account analysis and charge validations. You'll work closely with our team to provide exceptional customer service, ensuring that our customers receive the best possible experience every day.
Your Qualifications
To succeed in this role, you'll need to be fully bilingual (Advanced English) and adaptable, with strong communication skills. You should also have a solid understanding of regulations and policies, as well as digital dexterity and analytical skills. Additionally, you'll need to be highly committed, detail-oriented, and able to work under pressure.
What We Offer
At American Express, we prioritize our colleagues' well-being and offer a range of benefits to support their physical, financial, and mental health. These include competitive base salaries, bonus incentives, comprehensive medical and dental coverage, and flexible working models that allow you to balance your work and personal life.
Join us on #TeamAmex and discover how you can make a real impact in this role
