Customer Service Representative
hace 3 semanas
Job Purpose: Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies. Serving three primary markets, Dana provides local product and service support through a network of engineering, manufacturing, and distribution facilities.
Key Responsibilities:
- Capture and disseminate customer needs through close contact with each customer.
- Communicate customer requirements by creating, coordinating, and managing production plans.
- Analyze customer demand and identify opportunities for improvement.
- Prepare shipping programs and report requirements to the entire organization.
- Ensure customer satisfaction and maintain open communication with clients.
Requirements:
- Strong communication and interpersonal skills.
- Ability to analyze data and identify trends.
- Proven problem-solving skills and attention to detail.
- Knowledge of supply chain management and logistics.
Equal Opportunity Employer: Dana is an equal opportunity employer and does not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or disability.
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