Customer Service Representative

hace 3 semanas


Gral Escobedo, Nuevo León, México Dana A tiempo completo

Job Purpose: Dana is a global leader in the supply of highly engineered driveline, sealing, and thermal-management technologies. Serving three primary markets, Dana provides local product and service support through a network of engineering, manufacturing, and distribution facilities.

Key Responsibilities:

  • Capture and disseminate customer needs through close contact with each customer.
  • Communicate customer requirements by creating, coordinating, and managing production plans.
  • Analyze customer demand and identify opportunities for improvement.
  • Prepare shipping programs and report requirements to the entire organization.
  • Ensure customer satisfaction and maintain open communication with clients.

Requirements:

  • Strong communication and interpersonal skills.
  • Ability to analyze data and identify trends.
  • Proven problem-solving skills and attention to detail.
  • Knowledge of supply chain management and logistics.

Equal Opportunity Employer: Dana is an equal opportunity employer and does not discriminate against any employee or applicant based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, or disability.



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