Customer Experience Associate

At NexusTours, we're passionate about delivering exceptional experiences to our clients.We're looking for a talented Destination Experience Coordinator to join our team in Central America and the Caribbean.About the RoleThis is an exciting opportunity to be part of a dynamic DMC with 11 countries and 42 destinations under its belt. As a key member of our...

We are the leading DMC in the Caribbean, Central America, and North America, operating in 11 countries and 42 destinations.This role is a key part of delivering exceptional service by supporting travel agencies, direct clients, and our back-office specialists, ensuring our New Service Promise exceeds expectations.What will you do?Handle client...

NexusTours, a leading Destination Management Company in the Caribbean, Central America, and North America, is seeking an experienced Tour Experience Coordinator to join our team. As a key member of our operations team, you will play a vital role in ensuring exceptional service delivery to travel agencies, direct clients, and internal stakeholders.Job...

Job SummaryThe Customer Service Representative is responsible for providing exceptional customer service and support to clients in a fast-paced banking environment. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team-oriented environment.Key ResponsibilitiesProvide personalized service to...

About ClasspopClasspop is a leading marketplace for unique social experiences, connecting customers with top instructors and content creators. Our platform offers a wide range of classes, from dance and cooking to art and wellness, providing a fun and engaging way for people to learn and connect.Job SummaryWe are seeking a highly experienced Community Team...

About Us: Classpop is a leading marketplace for unique social experiences in the U.S. and Canada.Our platform connects customers with top instructors and classes ranging from dance to cooking, and other creative experiences. We strive to provide a source of income for our partners, including chefs, artists, and venues.As a key part of our operations team, we...

**About the Company**TUI is a leading travel company that offers unforgettable holiday experiences to customers around the world.We are seeking an enthusiastic and customer-focused individual to join our team as a Travel Consultant. In this role, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable...

About the Job:{description} Key Responsibilities:• Embody a customer-centric approach to drive product innovation• Collaborate with cross-functional teams to define product roadmaps• Develop and maintain technical documentationRequirements:• 5+ years of experience in product development and innovation• Proficiency in Agile methodologies• Strong...

Classpop is a leading marketplace for social experiences, connecting guests with unique events and activities.We are seeking a seasoned Community Team Lead to spearhead our community partnerships, ensuring seamless communication and exceptional customer satisfaction.The ideal candidate will possess strong leadership skills, excellent verbal and written...

Job Summary:As a Senior Sales Manager at Hyatt Hotels Corporation, you will play a key role in driving revenue growth and maximizing sales opportunities. The ideal candidate will have a proven track record of meeting or exceeding sales targets, with a strong background in sales strategies and techniques.Key Responsibilities: Develop and implement effective...

About the RoleWe are seeking a highly skilled and enthusiastic individual to join our team as a Hotel Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our guests, ensuring their holiday experience is nothing short of perfect.About YouYou will be a consistently happy colleague and great team...

Store Manager RoleAmorino is seeking a highly motivated and experienced Store Manager to join our team. As a Store Manager, you will be responsible for leading a team of retail professionals and driving sales growth through effective inventory management, customer service, and team motivation.Key Responsibilities:Motivate and supervise staff to achieve sales...

As a Senior Sales Manager at Hyatt Hotels Corporation, you will be responsible for assisting with the efficient running of the department in line with our Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations.The Senior Sales Manager is responsible for acting as a sales specialist and ensuring the related revenue is...

Job SummaryAs a Sales Director at Marriott, you will lead and manage all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships. Your primary objective will be to achieve property sales objectives, while providing positive and aggressive leadership to ensure maximum revenue potential.Key...

Job Description:About the JobYou will be responsible for meeting, coordinating, advising, selling, and/or fixing complex problems to provide an exceptional customer experience.Assist guests with our online products and services while uncovering their holiday needs and matching them with suitable service solutions and sales opportunities.Monitor and celebrate...

About the JobWe are looking for a highly skilled and enthusiastic individual to join our team as a Holiday Representative. As a key member of our airport team, you will play a vital role in ensuring that our guests have an exceptional experience.Your main responsibility will be to assist our traditional guests with our online products and services. This will...

Job SummaryThe Beverage Operations Manager is responsible for overseeing all beverage operations and staff on a daily basis. This includes managing beverage service in the Restaurants/Bars and Room Service, as well as directing and working with the food and beverage/culinary management team and employees to successfully execute all beverage...

About the RoleAs a General Manager at Hyatt Corporation, you will be responsible for bringing our Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.Key ResponsibilitiesOversee the overall strategy, performance, and profitability of the...

Join NexusTours!We are the leading DMC in the Caribbean, Central America, and North America, operating in 11 countries and 42 destinations.We’re looking for a passionate Guest Experience Specialist to deliver exceptional service by supporting travel agencies, direct clients, and our back-office specialists, ensuring our New Service Promise exceeds...

STORE MANAGER - TAG HEUER PLAYA DEL CARMEN **SUMMARY**: The Boutique Manager is responsible for overall management of the boutique, associates, merchandise and customer service. They are responsible for achieving sales objectives, store KPI’s, achieving and maintaining high operational and merchandising standards, building highly motivated teams and...

STORE MANAGER - TAG HEUER PLAYA DEL CARMEN **SUMMARY**: The Boutique Manager is responsible for overall management of the boutique, associates, merchandise and customer service. They are responsible for achieving sales objectives, store KPI’s, achieving and maintaining high operational and merchandising standards, building highly motivated teams and...

**Additional Information** **Job Number**24191428 **Job Category**Rooms & Guest Services Operations **Location**The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico, 77730 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests,...

Join NexusTours!We are the leading DMC in the Caribbean, Central America, and North America, operating in 11 countries and 42 destinations.We’re looking for a passionate Guest Experience Specialist to deliver exceptional service by supporting travel agencies, direct clients, and our back-office specialists, ensuring our New Service Promise exceeds...

**RESPONSIBILITIES**: - Responsible for developing growth strategies and business acquisition plans to increase client base and achieve revenue objectives - Employ data to identify business opportunities with a focus in building new business verticals - Managing both our existing sales pipeline and developing new business opportunities - Take a lead role in...

Job Title: (Part-Time, Remote) Customer Service Representative Location: Playa del Carmen, Mexico (remote position, with in-person training and occasional in-person meetings) “A Rare Opportunity to Join a Global, Ethical, and Humane Telecommunications Leader” Are you searching for a part-time role that _challenges your skills_, _values your...

Summary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. The Groups and Convention Coordinator is highly visible and the central point for handling and addressing special needs or requests. It requires detailed knowledge of the hotel meeting...

Job Title: Customer Services and sales representative Working days: 5 days per week, 8 hours a day. (2 days off a week) Department/Group: SALES **Salary**: $16,000 MXN for the first training month, base salary will raise at month #2 and a bonus structure will be added on month #3 Location: PUERTO AVENTURAS marina, MÉXICO Job Description: Riviera Maya...

**Job Number** 23209541 **Job Category** Rooms & Guest Services Operations **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls,...

At Belmond, we pride ourselves on being a renowned leader in providing luxury travel experiences around the world. From our exceptional selection of hotels, trains, river cruises, and safari lodges, we invite you to explore the most breathtaking destinations imaginable. With our unwavering commitment to exceptional service and rich history, we are dedicated...

At Belmond, we pride ourselves on being a renowned leader in providing luxury travel experiences around the world. From our exceptional selection of hotels, trains, river cruises, and safari lodges, we invite you to explore the most breathtaking destinations imaginable. With our unwavering commitment to exceptional service and rich history, we are dedicated...

Summary You will be responsible for assisting with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Information Systems Coordinator is responsible for assisting in the smooth and efficient running of the Information Systems...

The Coordinator Human Resources & Training will report directly to directly to the Director of Human Resources and is responsible for supporting all human resources activities especially those related to the area of training and events. - Assist local HRBP on actions to maintain positive associate relations. - Monitors work environment for any signs of...

**Customer Engagement Coordinator** **Ciudad del Carmen, Campeche, Mexico** The Customer Engagement Coordinator is responsible for acting as the customer point-of-contact for Product Line operations, providing superior levels of support throughout the service delivery process, driving contract revenue, profitability and receivable management. The Customer...

**Sous Chef**: - Location: Hilton Playa del Carmen- City: Playa del Carmen, ROO, MX, 77710- Date: Nov 8, 2024As a Chef II, you will be responsible for directing and executing the preparation, seasoning, and cooking of various dishes, including salads, soups, fish, meats, vegetables, and desserts. This role also involves planning and pricing menu items,...

Summary You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Sales is responsible to provide leadership in all selling activities within the hotel, working closely with the Rooms, Food and...

Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Senior Sales Manager is responsible to act as a sales specialist and be responsible to ensure the related revenue is maximised in the...

**Job Number** 23161331 **Job Category** Sales & Marketing **Location** The Riviera Maya EDITION at Kanai, Paseo Kanai 14, Solidaridad, Playa Del Carmen, Mexico, Mexico **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The position is accountable for proactively soliciting and handling sales...

**Job Number** 24038235 **Job Category** Rooms & Guest Services Operations **Location** The St. Regis Kanai Resort Riviera Maya, Paseo Kanai 15, Solidaridad, Playa Del Carmen, Quintana Roo, Mexico VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Functions as the strategic...