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Customer Success Partner Advisor

hace 2 meses


Veracruz, Veracruz-Llave, México Sap A tiempo completo
About the Role

We are seeking a highly skilled and experienced Customer Success Partner Advisor to join our team at SAP. As a key member of our customer-facing team, you will be responsible for delivering ongoing support and guidance to our clients, helping them to achieve their business goals and objectives.

Key Responsibilities
  1. Build and Maintain Relationships: Develop and maintain strong relationships with key stakeholders and decision-makers, understanding their business needs and providing tailored support to drive success.
  2. Proactive Support: Provide proactive support and guidance to clients, helping them to overcome challenges and achieve their business objectives.
  3. Strategic Planning: Work with clients to develop and implement strategic plans, aligned with their business goals and objectives.
  4. Expertise and Knowledge: Provide expertise and knowledge to clients on SAP Cloud solutions, helping them to maximize the value of their investment.
  5. Communication and Collaboration: Communicate effectively with clients, stakeholders, and internal teams, ensuring seamless collaboration and alignment.
Requirements
  1. Proven Track Record: A proven track record of successful account management and customer success experience.
  2. Business Acumen: Strong business acumen, with the ability to understand and respond to client needs.
  3. Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.
  4. Technical Knowledge: Strong technical knowledge of SAP Cloud solutions and related technologies.
  5. Language Skills: Fluency in English and Spanish, with the ability to communicate effectively with clients and stakeholders.
About SAP

SAP is a leading provider of enterprise software solutions, helping businesses to run better and achieve their goals. We are committed to innovation, customer success, and employee development, and we are seeking talented individuals to join our team.