Customer Service Ambassador
hace 3 semanas
About the Role
We are seeking a skilled Customer Service Representative to join our team at 1210 Kyndryl Mexico S. de R.L. de C.V. As a key member of our customer-facing team, you will be responsible for providing exceptional support and assistance to our clients.
Job Description
This is an exciting opportunity to work with a Fortune 100 company and have access to state-of-the-art resources. You will be working closely with our back-office teams to handle escalations and provide interactive solutions to our customers. With a focus on problem-solving and customer service, this role requires strong communication skills and the ability to adapt to different situations.
Required Skills and Qualifications
- 6 months of experience with Windows, Mac, or Linux operating systems
- Support help desk knowledge
- Troubleshooting and problem-solving skills
- Customer support knowledge
- Active listener with flexibility to modify approach and adapt to customer needs
Benefits
We offer a competitive salary range of $45,000 - $60,000 per year, depending on your level of experience. In addition, we provide a comprehensive benefits package that includes medical, dental, and vision insurance, as well as retirement savings plan and paid time off.
What We Offer
We invest heavily in our employees' growth and development, offering access to training programs and certifications. Our company-wide volunteering and giving platform allows you to donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we care about your well-being and pride ourselves on offering benefits that give you choice and reflect the diversity of our employees.
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