Sales Operations Analyst

hace 2 semanas


Ciudad de México, Ciudad de México Carbyne A tiempo completo
About the Role

We are seeking a highly analytical and resourceful Sales Operations Analyst to join our Sales Operations Team at Carbyne. As a trusted advisor to our commercial team, you will use data and qualitative information to drive sales efficiency and inform business decisions.

Key Responsibilities
  • Develop and manage the forecast process, performance analysis, and metrics/KPIs to provide actionable insights
  • Optimize the customer journey and sales cycle by developing and executing operational plans
  • Proactively work with business leaders across departments to support business decisions
  • Assist in developing and communicating workflows and processes
  • Help build Salesforce reports and dashboards based on business and leadership needs
  • Provide accurate reporting for Weekly Deal Reviews
  • Develop customer agreements with Sales, Leadership, Legal, and Finance assistance
  • Participate in the RFP/customer solicitation process by working with company SMEs
  • Assist with proposal content moderation in RFPIO or other content management tool
  • Create and maintain all documentation related to CRM maintenance process (SOPs)
  • Collaborate with internal resources to ensure reports are translated into actions, and results are monitored
Requirements
  • 2+ years in SaaS Sales Operations with a leading technology company
  • Fluent in English
  • Comfortable working with Salesforce flows, formulas, custom views, reports, and dashboards
  • Experience with purchase order, contract management, and proposal management
  • High proficiency with Excel and PowerPoint, fluency in Google applications and project management tools
  • Great problem-solving and analysis skills, leadership skills, and ability to communicate well with a senior management team
  • Detail-oriented with a knack for organization and process improvement
  • Meticulous organizational skills and the capacity to manage many leads and opportunities
  • Proactive, loves to help others, and excited by getting things done
  • Great communication and interpersonal skills
  • Passion for supporting law enforcement, first responders, and other government agencies
Benefits
  • Major medical expenses plan and life insurance coverage
  • Psychological assistance for you and your family members 24/7
  • Lunch stipend
  • Savings fund
  • Options plan
  • Internet and cell phone reimbursement
  • Office is closed between Christmas and New Year
  • Paid Parental Leave
  • 13 Paid holidays
  • Special bonuses- Christmas bonus, Vacation bonus, and vacation premium bonus
  • An annual budget for learning and development
Our Promise

Carbyne believes that every person has a right to equal employment opportunities without discrimination due to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offenses, or any other basis protected by applicable law. We also strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

Note: We're unable to sponsor employment visas at this time.


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