Hotel Operations Director

hace 4 días


Nayarit, México Marriott International, Inc A tiempo completo
Job Summary

As a strategic business leader, you will oversee property operations and act as General Manager in your absence. Your areas of responsibility will include Front Office, Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary, and Event Management. You will work with direct reports to develop and implement the operations strategy, ensuring the brand's service strategy and initiatives are implemented.

Key Responsibilities
  • Develop and implement property-wide strategies to deliver products and services that meet or exceed the needs and expectations of the brand's target customer and property employees.
  • Lead operations teams to achieve financial performance, employee satisfaction, and guest satisfaction.
  • Manage and conduct human resources activities, including hiring, performance appraisals, and employee development.
  • Ensure operations meet the brand's target customer needs and maximize financial performance.
Requirements
  • 2-year degree in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in management operations, sales and marketing, or related professional area.
  • OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in management operations, sales and marketing, or related professional area.
About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to providing a work environment that is free from discrimination and harassment, and where all employees feel valued, respected, and empowered to contribute their best work.



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