Bilingual Collections Specialist
hace 1 semana
**About Camino Financial**
We are a leading online finance company that provides business loans and solutions to help small businesses grow. Our primary focus is on lending to Latino-owned small businesses with unmet credit demand of $6.8 billion. As a tech-driven company, we have created an online credit and educational experience that helps businesses improve their financial performance and graduate into cheaper and longer-term loans.
**Our Mission**
We are committed to serving underbanked communities and providing access to financial services. Our team is passionate about making a positive impact and disrupting the financial service sector.
**The Role**
We are seeking a highly skilled and experienced Collections Specialist to join our team. The ideal candidate will have a good understanding of commercial lending, excellent knowledge of billing procedures, and knowledge of various collection techniques.
**Key Responsibilities**
- Making daily collections calls to assigned borrowers from a daily or weekly call list.
- Obtaining payment or a promise to pay from assigned borrowers, consistent with our policies and procedures and corresponding laws.
- Making and completing follow-up calls and promising to pay on the scheduled date(s).
- Negotiating and recommending possible payment plans that provide optimal value for Camino Financial.
- Providing feedback loops to Credit Underwriting to ensure riskier accounts are flagged accordingly.
- Communicating with internal customers (Member Happiness, Underwriting, and Customer Service).
**Requirements**
- Essential: High school diploma.
- Desired: Bachelor's degree.
**Preferred Qualifications**
- Good understanding of commercial lending.
- Excellent knowledge of billing procedures.
- Knowledge of various collection techniques.
**What We Offer**
- Competitive salary.
- Law benefits.
- Commute bonus.
- Groceries vouchers.
- Major medical expenses insurance.
**Why Join Us?**
There are many reasons to join our team, but here are a few:
- Mission-driven company serving underbanked communities.
- High-tech firm well-positioned to exponentially grow and disrupt the financial service sector.
- Passionate, young, and experienced management team and board of advisors.
- Venture-backed start-up incubated at Harvard Business School.
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