Sales Operations Associate II
hace 1 día
- Process customer orders accurately and timely by removing holds, reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers, and any other unique customer requirements.
- Meet customer service agreements established in SOW. Respond quickly and professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements.
- Obtain all related facts and make decisions to accept or reject based on established guidelines.", "**Requirements**": "
- 4-year degree and at least 1 year of related experience in B2B sales support; or an advanced degree without experience; or equivalent work experience.
- Excellent verbal and written communication skills in English.
- Superior time management capabilities.
- Strong computer navigation skills and PC knowledge.
- Ability to thrive in ambiguity; juggle many tasks at once, manage a large workload, and navigate uncertainty seamlessly.
- Proven ability in handling difficult customer situations professionally and effectively.
- Proactive and self-taught, teamwork, and able to work with little to no supervision.", "**What We Offer**": "
- Competitive financial compensation, including various compensation plans, and a solid benefits package.
- 30 days of Christmas bonus.
- 40% vacation premium.
- 12 vacation days plus 2 floating days.
- Vision and Dental Assistance.
- Life Insurance.
- Healthcare Insurance.
- 10% Food/Pantry Vouchers.
- Restaurant Vouchers.
- 13% Savings Fund.
- Access to Arrow's Employee Discount Program.
- Growth Opportunities, and more.", "**Work Arrangement**": "Hybrid: 3 days in office/2 days work from home", "**Location**": "MX-JAL-Tlaquepaque, Mexico (HPE Guad office)", "**Time Type**": "Full time", "**Job Category**": "Business Support", "**EEO Statement**": "Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc. Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)"}
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