Customer Service Director
hace 2 días
We are seeking a highly skilled Customer Service Manager to join our team at Humaniq Headhunters. As a key member of our operations team, you will be responsible for delivering exceptional customer service and ensuring seamless order fulfillment.
Key Responsibilities:- Develop and Maintain Customer Relationships: Build and maintain strong relationships with customers through prompt and professional communication, ensuring their needs are met and exceeded.
- Order Fulfillment and Data Entry: Accurately and efficiently enter and verify customer orders, shipments, receipts, and inventory data in a timely manner.
- Collaboration and Communication: Work closely with Sales, IT, Finance, and other departments to process and manage customer orders through EDI, Warehouse Management System (Manhattan), and ERP (Microsoft Nav).
- Warehouse Operations and Special Projects: Coordinate special warehouse projects and special shipping requests, ensuring timely and efficient execution.
- Reporting and Problem-Solving: Identify and report any issues to Management, working with the appropriate department to resolve the situation and implement corrective actions.
- Education and Experience: High school diploma or equivalent, 4-5 years of customer service experience, with 2+ years in a Distribution Center and/or 3PL environment preferred.
- Technical Skills: Experience with EDI and warehouse management systems is strongly preferred.
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Customer Service Director
hace 2 semanas
Reynosa, Tamaulipas, México Humaniq Headhunters A tiempo completoJob SummaryWe are seeking a highly skilled and experienced Customer Service Manager to join our team at Humaniq Headhunters. As a key member of our organization, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesDevelop and Maintain Customer RelationshipsBuild and maintain strong, professional...
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Customer Service Director
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Reynosa, Tamaulipas, México Humaniq Headhunters A tiempo completoCustomer Service Manager Job Description **Key Responsibilities:** * Develop and maintain strong relationships with customers by responding promptly and professionally to their inquiries and concerns. * Ensure customer instructions and requests are fulfilled accurately and efficiently, meeting both company and customer specifications. * Enter and verify...
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Customer Service Director
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