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Customer Service Liaison
hace 2 meses
Job Summary: As a Customer Service Representative at Copeland, you will play a crucial role in managing and resolving customer issues, ensuring seamless order management and shipping activities between manufacturing plants and distribution centers.
Key Responsibilities:
- Manage customer inquiries and resolve issues in a timely and professional manner
- Coordinate with manufacturing plants and distribution centers to ensure efficient order processing and shipping
- Collaborate with internal teams to resolve shipping and logistics issues
- Provide excellent customer service and support to ensure customer satisfaction
Requirements:
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and organizational skills
- Proficiency in Microsoft Office and other relevant software
