Restaurant Operations Manager

hace 9 horas


Quintana Roo, México Marriott International A tiempo completo

About This Job

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This role is a great opportunity for an ambitious individual to join our team as a Restaurant Operations Manager - Food Service. We are looking for someone who is passionate about delivering exceptional customer experiences and has the skills to manage day-to-day restaurant operations.

Key Responsibilities

  • Managing Day-to-Day Restaurant Operations
    • Supervise and manage employees to ensure smooth service delivery
    • Ensure compliance with all policies, standards, and procedures
    • Monitor staffing levels to meet operational needs and financial objectives
  • Leading Restaurant Team
    • Utilize interpersonal and communication skills to lead and motivate team members
    • Encourage open communication and feedback among team members
    • Develop specific goals and plans to prioritize tasks and improve productivity
  • Room Service Financial and Budgeting Goals
    • Comprehend budgets and operating statements to assist in financial management
    • Participate in managing department's controllable expenses to achieve or exceed budgeted goals
  • Ensuring Exceptional Customer Service
    • Provide services that exceed customer expectations and retain loyalty
    • Improve service by communicating guest needs and providing guidance and coaching when needed
    • Empower employees to provide excellent customer service

Requirements

  • A minimum of 4 years of experience in the food and beverage industry
  • A high school diploma or GED, or 2-year degree from an accredited university in Hospitality, Business Administration, or related field
  • Excellent leadership, communication, and problem-solving skills

Estimated Salary: $55,000 - $65,000 per year

We Offer:

  • A competitive salary range
  • A comprehensive benefits package
  • Opportunities for career growth and professional development


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