Restaurant Operations Team Lead

hace 3 semanas


Quintana Roo, México Marriott International, Inc A tiempo completo

**Job Summary**

The successful candidate will be responsible for ensuring the smooth operation of our restaurant, providing exceptional service to our guests, and leading a team of dedicated staff members. This role requires strong leadership, communication, and problem-solving skills.

**Key Responsibilities**

  • Oversee the day-to-day operations of the restaurant, including staff supervision, inventory management, and customer service.
  • Maintain high standards of quality, safety, and cleanliness in the restaurant and surrounding areas.
  • Develop and implement effective strategies to improve customer satisfaction and loyalty.
  • Recruit, train, and motivate a high-performing team to achieve business objectives.
  • Monitor and control costs, including labor, inventory, and expenses.
  • Collaborate with other departments to ensure seamless operations and excellent guest experience.
  • Stay up-to-date with industry trends, best practices, and company policies to drive business growth and success.
  • Perform other duties as assigned by management to support the achievement of business objectives.

**Requirements**

  • High school diploma or equivalent required, degree in hospitality or related field preferred.
  • 3+ years of experience in restaurant management, leadership, or a related field.
  • Proven track record of success in managing teams, improving customer satisfaction, and driving business growth.
  • Excellent communication, problem-solving, and leadership skills.
  • Able to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Proficient in Microsoft Office, including Word, Excel, and PowerPoint.

Why Marriott International?

At Marriott International, we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

**Equal Opportunity Employer**


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