Senior Principal Customer Success Manager

hace 1 mes


Guadalajara, Jalisco, México Oracle A tiempo completo
Job Description

We are seeking a highly skilled Technical Program Manager to join our Consumer Robotics team at Amazon. As a Technical Program Manager, you will be responsible for leading the development of our next-generation consumer robots, working closely with cross-functional teams to ensure successful product launches and ongoing support.

Key Responsibilities:

  • Act as technical leader for one product and manufacturing site, ensuring factory readiness and new product launch.
  • Expedite closure of technical issues related to Final Assembly, Test, and Packaging to ensure consistent execution of the factory's quality and production plans.
  • Develop and achieve automation of product assembly and test lines to increase productivity, simplify scalability, and deliver outstanding product quality.
  • Participate in design and planning through DFM, line balancing, process yield, capacity, and cost modeling.
  • Work with supplier engineering teams to identify and escalate manufacturing challenges by enforcing DFM and DFT principles.
  • Focus on SMT technology, responsible for SMT DFM for new products, line balancing, process yield, capacity, and cost modeling.
  • Review and approval of tooling designs and qualification.
  • Responsible for yield improvement and manufacturing resolution for sustaining products.
  • Direction and oversight of process qualification, approval, and documentation.
  • Working with Quality team for Quality improvements.
  • Working with Lean team on Lean projects and automation.

About the Team:

Amazon's Consumer Robotics group is responsible for products like Astro, pushing the boundaries of what's possible, making the future closer than ever. We are excited about robotics and how it will be used in our everyday lives. If you are passionate about robotics and want to work on a business that is growing at a rapid pace, we encourage you to apply for this role.



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