Customer Support Specialist with Technical Expertise

hace 2 meses


Guadalajara, Jalisco, México Intugo Call Center A tiempo completo

The Customer Support Specialist provides high-quality support services to clients, ensuring their satisfaction and loyalty. Key responsibilities include investigating technical issues, troubleshooting problems, and resolving relevant issues. This role involves analyzing problems, recording issues addressed, and providing resolutions to clients.

**Key Requirements:**

- A bachelor's degree in Information Technology (IT) is preferred.
- Minimum two years of experience as a Service Desk agent or equivalent position.
- Proficiency in Windows 10 and 11, Office365 Portal, and TCP/IP protocols is essential.
- Strong verbal and written English skills are required.

**Compensation Package:

- Estimated monthly salary: $7,919.25 - $20,599.11.

**Location:** The customer support specialist will be based in Zapopan, near the Plaza del Sol.

**Benefits:**
- Competitive income before tax
- Comprehensive benefits package including law and higher benefits
- Payroll scheme for employees



  • Guadalajara, Jalisco, México Finastra Usa Corporation A tiempo completo

    **Job Summary**We are seeking a highly skilled Customer Support Specialist to join our team at Finastra Usa Corporation. This role is responsible for providing exceptional customer support and resolving technical issues efficiently.**About the Role**The ideal candidate will have a strong technical background, excellent communication skills, and the ability...


  • Guadalajara, Jalisco, México Sidel A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist with expertise in complete lines of production to join our team at Sidel. This role requires strong technical knowledge, excellent communication skills, and the ability to work independently.About the RoleAs a Technical Support Specialist, you will be responsible for collecting and...


  • Guadalajara, Jalisco, México Teamviewer A tiempo completo

    TeamViewer is a global leader in remote access and support solutions. Our cutting-edge platform empowers users to bridge distances and digitalize processes.We are committed to quality and innovation, with a diverse team of over 1,400 employees from more than 80 nationalities worldwide. We believe that our inclusive culture, where everyone feels welcome and...


  • Guadalajara, Jalisco, México Insulet Corporation A tiempo completo

    About Insulet CorporationEstablished in 2000, Insulet Corporation is a leading developer of innovative diabetes management solutions. Our flagship product, the Omnipod system, has revolutionized the way people with diabetes manage their condition, offering unparalleled convenience and flexibility.Job OverviewWe are currently seeking a highly motivated and...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Customer Support Specialist to join our team in North America.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, or other communication channels.Responsible for identifying and resolving complex technical problems in a professional and courteous...


  • Guadalajara, Jalisco, México Helpware A tiempo completo

    At Helpware, we are seeking an experienced Technical Support Specialist to join our team. The ideal candidate will have a strong background in technical support and experience working with complex systems.As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers. This includes responding to customer...


  • Guadalajara, Jalisco, México Epam Systems A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Epam Systems. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients, ensuring timely and effective resolution of their issues.


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    OverviewWe are currently seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Mexico.Ntt Data, a leading IT services provider, is looking for an individual with excellent communication skills and a passion for delivering exceptional support to our clients.


  • Guadalajara, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Job OverviewWe are seeking a skilled and fluent English-speaking Technical Support Specialist to provide exceptional technical support for software and hardware-related queries.This is a full-time position with a rotating schedule, including weekends, with 8-hour shifts. The ideal candidate will possess strong customer service experience, with a high school...


  • Guadalajara, Jalisco, México Ibm A tiempo completo

    About UsIBM is a leader in the technology industry, with a rich history dating back to 1911. We are committed to innovation and have been early adopters of artificial intelligence, quantum computing, and blockchain.About the RoleWe are seeking a highly skilled Customer Experience Expert - Technical Support Specialist to join our team. As a key member of our...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    Job OverviewNtt Data is seeking a skilled Customer Support Specialist to join our team in Guadalajara, Jalisco. This role involves providing technical support for hardware and software issues, escalating complex problems to specialized teams, and documenting troubleshooting steps.Salary and BenefitsWe offer a competitive salary, including a base salary of...


  • Guadalajara, Jalisco, México Wipro Limited A tiempo completo

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Wipro Limited. This role will be responsible for providing exceptional customer service and technical support to our clients.


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    We are seeking a Technical Support Specialist to help us provide exceptional customer service at Hashmap. This role involves general L1 support for hardware and software packages, answering technical support calls, documenting troubleshooting steps, and applying diagnostic techniques to identify problems and recommend solutions.Key responsibilities...


  • Guadalajara, Jalisco, México Grainchain Inc A tiempo completo

    We are seeking a skilled Technical Operations Support specialist to join our team at Grainchain and tZero. The successful candidate will be responsible for assisting our Technical Operations team in daily activities and projects, including customer support.Key responsibilities of the role include:Job Responsibilities:Assist the Technical Operations team in...


  • Guadalajara, Jalisco, México Insulet Corporation A tiempo completo

    About UsInsulet Corporation started in 2000 with an idea and a mission to empower our customers to enjoy simplicity, freedom, and healthier lives through the use of our Omnipod product platform. In two decades we have improved the lives of hundreds of thousands of patients by utilizing innovative technology that is wearable, waterproof, and lifestyle...


  • Guadalajara, Jalisco, México Hashmap A tiempo completo

    Overview of NTT DATA ServicesNTT DATA Services is a leading IT services provider that offers innovative solutions to its clients.Job SummaryWe are seeking a Technical Support Specialist to join our team in Guadalajara, Mexico. This individual will be responsible for providing technical support to customers and resolving complex technical issues.Key...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    We are currently seeking a highly motivated and skilled Technical Support Specialist to join our team in Guadalajara, Mexico.Job SummaryThis is an exciting opportunity for a talented individual to provide exceptional technical support to our customers. As a Technical Support Specialist, you will be responsible for troubleshooting and resolving technical...


  • Guadalajara, Jalisco, México Ntt Data A tiempo completo

    **Job Summary:** We are seeking a Technical Support Specialist to join our team in Guadalajara, Mexico. The successful candidate will be responsible for providing technical support and troubleshooting Level 1 problems encountered with personal computer hardware, software, and peripherals.**About the Role:** As a Technical Support Specialist, you will be the...


  • Guadalajara, Jalisco, México Teamviewer A tiempo completo

    About the JobAt TeamViewer, we're seeking a highly skilled Customer Support Specialist to join our team. As a key member of our support team, you will provide exceptional technical support to our end-users, ensuring their successful experience with our software.We're looking for someone with a strong background in technical support and excellent...


  • Guadalajara, Jalisco, México Amdocs A tiempo completo

    OverviewAmdocs, a leading provider of software solutions for the communications and media industry, is seeking an experienced Technical Support Specialist to join its team. This role will be based in Mexico-Guadalajara and will involve providing technical support to Amdocs' global customer base.Key ResponsibilitiesThe successful candidate will be responsible...