Amazon Employee Relations Investigator for Mexico, Colombia and Costa Rica

hace 2 semanas


Xico, México Amazon A tiempo completo

About the Role

We are seeking a highly skilled Employee Relations Investigator to join our International Markets Central Investigation team in Mexico, Colombia, and Costa Rica.

Job Overview

The central objective of this role is to thoroughly and expeditiously investigate all associate concerns in a fair, unbiased, and consistent manner.

Key Responsibilities

  • Investigate highly sensitive HR and Employee Relations issues, including complainant, witness, and subject interviews; data analysis from internal systems; case adjudication; proposing remedial action based on investigation findings; production of completed investigation documentation
  • Independently manage assigned casework, bringing investigations to closure rapidly and definitively
  • Design, collect, and analyze multiple levels of employee and stakeholder feedback
  • Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation
  • Analyze casework trends and produce strategic recommendations to the business to proactively address systemic issues
  • Partner to engage in continuous improvement of communication vehicles and practices
  • Partner in analysis and revision of people programs, policies, and practices to sustain a positive work environment for Ops employees
  • Consult and collaborate with business partners, Corporate ER teams, Legal teams, and 3rd Party Vendors on complex employee investigations
  • This role also requires, at times, to conduct interviews for associates working night shifts.

Requirements

  • Bachelor's degree or 3+ years of Amazon experience
  • 3+ years of experience in Human Resources and/or Employee Relations
  • 3+ years of experience conducting investigative fieldwork, including complainant, witness, and subject employee interviews, data analysis, and documentation
  • Experience maintaining strict confidentiality
  • Advanced English proficiency (C1 level or higher)

Benefits

Amazon offers a competitive salary range of $80,000 - $120,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) plan, and paid time off.



  • Xico, México Amazon A tiempo completo

    Amazon is a global leader in e-commerce, and we are committed to being the most customer-centric company on earth. To achieve this goal, we need talented professionals who can help us build a positive work environment for our employees. We are looking for a dynamic and organized individual to join our International Markets Central Investigation (IMCI) team...


  • Xico, México Amazon A tiempo completo

    About the RoleThis position requires an experienced professional who can effectively manage employee relations, labor relations, and site support activities. The ideal candidate will have a strong background in conflict resolution, negotiation, and communication.Job ResponsibilitiesCollect and analyze associate and manager feedback to identify areas for...


  • Xico, México Citi A tiempo completo

    About the RoleThis position is a key member of the human resources team at Citi, responsible for implementing employee relations strategies to minimize the impact of individual grievances or collective labor disputes.ResponsibilitiesDevelop and implement employee relations programs to ensure compliance with policies and practices.Represent the organization...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    About the Role:We are seeking a seasoned logistics professional to lead our Last Mile team in Mexico. As Senior Distribution Manager, you will oversee the daily operations of our Delivery Stations, ensuring seamless delivery experiences for our customers.Key Responsibilities:Safety and Performance Metrics: You will be responsible for tracking and improving...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. - D44 A tiempo completo

    At Audible, we believe stories have the power to transform lives. It's why we work with some of the world's leading creators to produce and share audio storytelling with our millions of global listeners.We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.About...


  • Xico, México Amazon A tiempo completo

    About the RoleWe are seeking a skilled Digital Content Strategist to join our Regional Enterprise Marketing team at Amazon Ads in Mexico and Brazil. This role will be responsible for building and delivering narratives, thought leadership, and content across our sales and B2B partner audiences.


  • Xico, México Didi Global A tiempo completo

    Company OverviewDetailed knowledge of labor laws, compliance regulations, and best practices in employee relations is necessary for this position. Mobility as a Service companies like DiDi Global Inc., offer a range of transportation options to users worldwide, fostering an environment where collaboration and innovation thrive.


  • Xico, México Veralto A tiempo completo

    We are seeking a highly skilled Employee Relations Strategist to join our Labor and Employee Relations team in LATAM. As a key member of the HR team, you will play a pivotal role in maintaining a positive employee and labor relations environment for all of our associates.This is an exceptional opportunity to work with a global leader in essential technology...


  • Xico, México Citi A tiempo completo

    **Responsibilities**:Our organization seeks an Employee Relations Sr. Manager to develop and implement employee relations strategies, minimizing the negative impact of individual grievances or collective labor disputes.- The successful candidate will coordinate employee and labor relations programs to ensure compliance with policies and best practices.- This...


  • Xico, México Didi Global A tiempo completo

    Job Title: Senior Manager of Employee Relations and ComplianceJob Summary:Manage and maintain the relationship between Didi Global Inc. and employees.Ensure alignment of employee interests with the company's objectives.Address employee relations issues by creating a standard code of conduct, setup Discipline Management and Grievance Management policies, and...


  • Xico, México Citi A tiempo completo

    Join Citi's esteemed team as an Employee Relations Specialist and embark on a dynamic career journey. With the company's mission to empower its employees, this role presents a unique opportunity to make a lasting impact.About the RoleThe Employee Relations Specialist will be responsible for monitoring and analyzing workplace policies, ensuring compliance...


  • Xico, México Citi A tiempo completo

    About the RoleCiti seeks a highly experienced Senior Employee Relations Manager to join our team. This role is ideal for a seasoned professional with a strong background in employee relations, regulatory compliance, and internal audit reviews.Key Responsibilities:Participate in regulatory exams and internal audit reviews, ensuring adherence to Citi's...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    About the RoleAs a Senior Marketing Leader for Amazon Mexico Retail and Prime Brands, you will be responsible for developing and executing top-of-the-funnel marketing strategies to drive business growth. Your primary focus will be on creating brand awareness and driving customer engagement across multiple channels.This is an exciting opportunity to join a...

  • Labor Relations Manager

    hace 3 semanas


    Xico, México Citi A tiempo completo

    Citi seeks a seasoned Labor Relations Manager to provide strategic leadership and guidance in employee relations, ensuring compliance with policies, practices, and regulations. As a key member of the HR team, you will be responsible for developing and implementing employee relations strategies to minimize grievances and disputes.Responsibilities:•...


  • Xico, México Amazon A tiempo completo

    About the RoleAmazon, a global leader in e-commerce, is seeking a Strategic Marketing Director to lead top-of-the-funnel strategy and execution for our Retail and Prime Brands in Mexico.This role will be responsible for developing and implementing cross-channel marketing strategies to drive customer engagement and brand awareness. The ideal candidate will...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    Job SummaryWe are seeking a Senior Program Manager to lead investment projects in MX and help improve customer experience and business requirements through PM best practices.About the TeamAmazon Mexico Expansion makes sure Logistics requirements are adequately translated into actionable projects with clear expectations aligned with business goals. Our team...


  • Xico, México Doctoralia Mexico A tiempo completo

    At Doctoralia Mexico, we're looking for a highly skilled Public Relations and Communications Specialist to lead our communication strategies and drive public relations success.The ideal candidate will have a proven track record of using HubSpot to manage PR campaigns, track performance, and optimize lead generation (MQLs). They'll also be responsible for...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    At Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we're dedicated to creating a workplace that's not only customer-centric but also environmentally sustainable. As a Category Procurement Manager within our Global Procurement Organization, you'll play a pivotal role in supporting Associate Commute Services Category and driving strategic procurement...


  • Xico, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

    Company Overview:Servicios Comerciales Amazon Mexico S. De R.L. De C.V. is a leading e-commerce company dedicated to providing exceptional customer experiences.About the Role:We are seeking an experienced Loss Prevention Investigator to join our team in Mexico City. This role will be responsible for managing world-class investigation strategy across Amazon...


  • Xico, México Amazon A tiempo completo

    Company OverviewAmazon is a leading e-commerce platform that connects millions of customers worldwide. As an Account Manager, you will play a crucial role in helping small businesses and entrepreneurs thrive on our global marketplace.Salary: The estimated annual salary for this position is around $85,000-$120,000 based on national averages in the United...