Customer Support Representative
hace 6 días
About the Role
We are seeking a skilled Customer Support Representative to join our team at Hubtek. As a key member of our operations, you will play a crucial role in ensuring seamless customer experiences.
Responsibilities
- Respond promptly to customer inquiries, technical issues, and general feedback.
- Solve cargo and transportation-related inconveniences efficiently.
- Oversee drivers' check-in processes to optimize efficiency and reliability.
- Analyze data to generate reports that enhance operational performance.
Requirements
- Demonstrated expertise in resolving complex customer complaints.
- Strong analytical skills to identify areas for process improvement.
- Effective communication skills to ensure seamless collaboration with team members.
Benefits
- Ongoing training and development opportunities.
- A dynamic work environment that encourages growth and innovation.
Estimated Salary Range:$15000.00 per month
Languages:Inglés (Obligatorio)
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