Operations Support Senior Supervisor
hace 6 días
Citi is seeking a highly skilled Operations Support Senior Supervisor to join our team. As an intermediate management level position, this role provides full leadership and direction to a team of employees in an effort to provide operations support services.
**Job Summary:**
The Operations Support Senior Supervisor will be responsible for providing seamless delivery of operations support services in alignment with Citi operations support infrastructure and processes. This includes leading and mentoring a small Operation Support team (typically up to 10) through delegating daily tasks and responsibilities.
**Responsibilities:**
- Lead and mentor a small Operation Support team through delegating daily tasks and responsibilities.
- Conduct training, monitor quality and quantity of team work, and provide feedback on performance.
- Analyze Operations information and make evaluative judgements to solve problems.
- Responsible for Identifying and resolving routine problems and operational issues with broader departmental impact within established procedures.
- Identify hiring needs to ensure adequate staffing.
- Serve as a backup for manager, as needed.
**Requirements:**
- 2-5 years of related business experience including at least one-year supervisory experience.
- Proficient in Microsoft Office.
- Proactive leadership and motivational skills.
- Proven organization and time management skills.
- Demonstrated problem-solving and decision-making skills.
- Consistently demonstrates clear and concise written and verbal communication skills.
**Compensation:** The estimated salary for this position is $90,000 - $120,000 per year, depending on experience and location. Benefits include health insurance, retirement plan, and paid time off.
**About Citi:**
Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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