L2 Technical Support Specialist
hace 3 semanas
Job Summary
We are seeking a highly skilled L2 Support professional to join our team in CDMX, Ciudad de México (MX). The ideal candidate will have a strong background in technology stack, including infrastructure and application, and excellent analytical, communication, and problem-solving skills.
Key Responsibilities
- Provide technical support and troubleshooting for complex IT issues
- Collaborate with cross-functional teams to resolve technical problems
- Develop and implement process improvements to increase efficiency and effectiveness
- Communicate technical information to non-technical stakeholders
- Participate in disaster recovery tests and power down events
About NTT DATA
NTT DATA is a recognized leader in IT and business services, with a global reach of over 80 countries. We help clients transform through business and technology consulting, industry and digital solutions, applications development and management, and more. We are committed to creating a diverse and inclusive environment for all employees.
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
- A chance to work with a global leader in IT and business services
Equal Opportunity Employer
NTT DATA is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.
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