Global Customer Service Representative
hace 4 días
Overview
Whirlpool Corporation, a leading global kitchen and laundry company, is seeking a skilled Global Customer Service Representative to join our Trade Relations team. As a key member of our customer contact center, you will play a critical role in ensuring smooth and effective delivery of services.
About the Role
This senior representative position requires strong analytical skills, attention to detail, and excellent communication abilities. Your responsibilities will include:
- Analyzing open services to identify areas for improvement
- FOLLOWING UP WITH CLIENTS THROUGH TELEPHONE CALLS AND CORRESPONDENCE
- Negotiating with internal teams to resolve issues
- NEGOTIATING AGREEMENTS WITH CLIENTS BASED ON INTERNAL POLICY
- PROVIDING SUPPORT TO OPERATIONS
- ANALYZING DATA TO INFORM DECISIONS
Requirements
To be successful in this role, you will need:
- Call Center experience
- Telemarketing skills
- Administrative expertise
- Data analysis and reporting capabilities
PREFERRED SKILLS AND EXPERIENCE
We are looking for candidates with:
- Strong analytical skills
- Excellent customer service abilities
- Conflict resolution skills
- 1-3 years of experience in a similar role
Additional Information
Our ideal candidate will possess:
- Process-oriented thinking
- Effective communication skills
- A results-driven approach
- The ability to work under pressure
- A team-focused mindset
Salary Information
The estimated annual salary for this role is approximately $65,000, based on industry standards and location.
-
Customer Service Representative for Global Projects
hace 2 meses
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoGrundfos Job OverviewWe are looking for a skilled customer service representative to join our team in Apodaca, MX.Compensation and BenefitsThe estimated salary for this role is $45,000 - $60,000 per year, depending on experience. In addition to a competitive salary, we offer flexible working hours, up to 3 days' additional paid leave for volunteering, annual...
-
Customer Service Representative II
hace 2 meses
Ciudad Apodaca, Nuevo León, México Motion Industries (Mot) A tiempo completoAt Motion Industries (Mot), we are seeking a highly skilled and motivated individual to join our team as a Customer Service Representative II. This role is ideal for someone who enjoys working with customers, negotiating prices, and driving sales growth.About the RoleWe offer a competitive salary of $65,000 per year, depending on experience and location. As...
-
Customer Service Representative
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completoJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing department, you will be responsible for delivering exceptional service and support to our clients across various industrial markets.Responsibilities:Take ownership of individual customer requests and drive them to...
-
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout UsGrundfos is a global leader in water technology, committed to pioneering solutions to the world's water and climate challenges.We have over 19,000 employees worldwide, driving innovation and making a positive impact on people's lives.Job DescriptionWe are seeking an experienced Customer Service Representative to join our team in Apodaca, Mexico.This...
-
Water Utility Customer Service Representative
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoGrundfos Holding A/S is seeking an experienced Water Utility Customer Service Representative to join its team in Apodaca, MX. As a key member of the sales team, you will deliver world-class customer service through various channels, including telephone, email, live chat, and instant messaging.The ideal candidate will provide customer contact resolution on...
-
Order Management Specialist
hace 1 mes
Ciudad Apodaca, Nuevo León, México Abb A tiempo completoAbout ABBAt ABB, our core values of care, courage, curiosity, and collaboration drive our mission to empower everyone to create sustainable solutions. With a focus on diversity, inclusion, and equal opportunities, we strive to make a positive impact globally.Job DescriptionJob Title: Order Management Specialist - Exceptional Customer Service...
-
Parker Hannifin Customer Service Expert
hace 3 semanas
Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completoParker Hannifin Corporation is a leading provider of motion and control technologies, employing approximately 58,000 people worldwide. With annual sales exceeding $13 billion, the company offers precision-engineered solutions for various markets.The Customer Service Representative plays a vital role in ensuring customer satisfaction by responding to...
-
Customer Service Representative
hace 2 meses
Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completoResponsibilities:Serves as the main point of contact for sourcing and reservations for Applied Equipment contracts, providing proactive and supportive solutions through daily interaction with Sales, Service, Operations, and Marketing teams.Key Duties:Communicates with factories and branches/agents to ensure order reservations and sourcing meet customer...
-
Customer Service Operations Coordinator
hace 2 meses
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAbout the JobAs a Customer Service Operations Coordinator at Grundfos, you will play a crucial role in ensuring seamless service operations. This position involves coordinating with customers and service staff to meet their needs efficiently and effectively.The ideal candidate will possess excellent communication skills, be able to build trust with customers...
-
Global Supply Chain Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Expeditors A tiempo completoAbout ExpeditorsWe're a global logistics company that's been in the information business for decades. Our 15,000 trained professionals work together to provide exceptional customer service across all our accounts.
-
Customer Service Excellence Lead
hace 1 mes
Ciudad Apodaca, Nuevo León, México Motion Industries (Mot) A tiempo completoJob Title: Customer Service Excellence LeadAbout the Role: At Mot, we are seeking a skilled and experienced customer service professional to join our team as a Customer Service Excellence Lead. In this role, you will be responsible for delivering exceptional customer experiences while ensuring seamless order execution.About You: We are looking for an...
-
Customer Service Specialist
hace 3 semanas
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoJob OverviewGrundfos Holding A/S, a leading water technology company, seeks an experienced Customer Service Specialist to join our team in Apodaca, MX. This role requires a strong technical background and excellent communication skills to provide world-class customer service.
-
Customer Service Representative
hace 1 mes
Ciudad Apodaca, Nuevo León, México Grundfos Holding AS A tiempo completoAt Grundfos, we're committed to supporting your journey towards achieving your professional and personal goals. We are guided by our six core values, and you'll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects.You'll encounter colleagues from all over the world both as part of your...
-
Customer Service Ambassador
hace 2 meses
Ciudad Apodaca, Nuevo León, México Regal Rexnord A tiempo completoOverviewAt Regal Rexnord, we strive to provide a seamless customer experience. As a Customer Care Advocate I, you will be the primary contact for customers seeking assistance with orders, quotes, and product inquiries.About UsWe are a global company with meaningful secular demand tailwinds in various end markets, including factory automation, food &...
-
Sales Development Representative
hace 2 meses
Ciudad Apodaca, Nuevo León, México Brandsafway A tiempo completoBrandSafway, a leading provider of specialized services to the global industrial, commercial and infrastructure markets, is seeking an Inside Sales Representative to join our Apodaca, Nuevo León branch.We are a corporation of 35,000 employees with operations in more than 35 countries. Our company delivers access and scaffolding systems, forming and shoring,...
-
Clearance and Customer Service Agent
hace 2 semanas
Ciudad Apodaca, Nuevo León, México Fedex Group A tiempo completoAbout the RoleFedex Group is seeking a skilled Clearance and Customer Service Agent to join our dynamic team environment. As a key member of our team, you will play a crucial role in ensuring efficient clearance processes and providing exceptional customer service.Job ResponsibilitiesPerform various customer service and administrative duties to support...
-
Global Supply Chain Strategist
hace 3 semanas
Ciudad Apodaca, Nuevo León, México Parker Hannifin Corporation A tiempo completoParker Hannifin Corporation, a leading manufacturer of motion and control technologies, is seeking an experienced professional to join its team as a Global Supply Chain Strategist.As a key member of the company's operations team, you will serve as the primary point of contact for customer issue resolution, facilitating seamless communication between...
-
Sales Representative for Existing Customer Expansion
hace 2 meses
Ciudad Apodaca, Nuevo León, México Essentra A tiempo completoAs a Sales Representative for Existing Customer Expansion, you will be responsible for developing new business opportunities with our existing customer base.The ideal candidate will have 2 years of experience in sales within manufacturing and possess excellent communication skills. This role requires strong relationship-building skills, the ability to work...
-
Multilingual Support Representative
hace 1 mes
Ciudad Apodaca, Nuevo León, México Abb A tiempo completoAbout the RoleWe are seeking a highly skilled Multilingual Support Representative to join our team at ABB. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and possess excellent communication skills.Job SummaryThe successful candidate will act as the primary point of contact for ABB...
-
Customer Support Specialist
hace 4 semanas
Ciudad Apodaca, Nuevo León, México Abb A tiempo completoAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team. As a key member of our technical service group, you will provide exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.Key ResponsibilitiesRespond to customer inquiries via multiple channels, providing timely and accurate...