Multilingual Customer Service Coordinator

hace 1 día


Tijuana, Baja California, México North American Production Sharing A tiempo completo

Company Overview

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North American Production Sharing is a dynamic organization dedicated to excellence in production sharing.

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Job Description

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We are seeking an experienced Multilingual Customer Service Coordinator to join our team. This individual will be responsible for addressing customer inquiries, resolving issues related to product details and order processing, and ensuring accurate documentation and reporting of customer interactions.

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Responsibilities:

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* Address customer inquiries via phone, email, or chat platforms

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* Resolve customer complaints and concerns in a professional manner

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* Collaborate with internal teams to facilitate order fulfillment and meet customer needs

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Requirements:

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To be successful as a Multilingual Customer Service Coordinator, you must have:

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* Excellent communication and problem-solving skills

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* Strong attention to detail and organizational abilities

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* Ability to work effectively in a team environment

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Benefits:

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We offer a competitive salary, comprehensive benefits package, and opportunities for growth and development.

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Salary: $111,111.00 per month (negotiable based on experience)

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Location: On-site at our headquarters

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Language: English (bilingualism a plus)

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Working Hours: Monday to Friday

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Work Environment: Office-based



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